Project Manager

Post Office Ltd; Palestine (TX); Hybrid; USD 68,000 - 95,000; Full time

Benefits offered by this job

25 days annual leave (rising to 30)

On-target bonus up to 10%

Generous pension with minimum 10% in-t

Access to 24/7 digital GP services

Employee Assistance Programme

Life assurance

Online courses and development

Discounts platform

Job summary

Post Office Ltd in the UK is seeking a Project Manager to drive the Network Optimisation Programme, overseeing multiple branch openings and builds across sites.

You will coordinate cross-functional teams, manage milestones, and ensure delivery within scope, time and budget while maintaining a customer-facing approach that strengthens local communities.

Join a high-visibility transformation that will reshape how Post Office services are delivered nationwide.

Qualifications

• Experience managing projects within a multi-site retail, operational or customer-facing environment.
• Demonstrable experience delivering rollout, deployment, implementation or transformation projects.
• Experience managing multiple concurrent workstreams and competing priorities.
• Strong project planning, tracking, reporting and governance experience.
• Experience producing and presenting management information, project updates and delivery reports.
• Proven ability to build and maintain effective relationships with stakeholders at all levels.
• Experience coordinating cross-functional teams to deliver successful project outcomes.
• Strong organisational, problem-solving and risk management skills.
• Excellent communication and stakeholder engagement capabilities.

Responsibilities

• Deliver our Network Optimisation Programme, supporting the replacement of a number of branches across the UK.
• Coordinate multiple branch openings and builds; track delivery across workstreams.
• Work with property, operational, onboarding and network teams to ensure project delivery.
• Manage progress against milestones while controlling scope, quality, cost and timescales.
• Contribute to a high-profile transformation programme impacting network and communities.

Skills

Project management

Delivery programmes

Multi-workstream management

Governance

Reporting

Stakeholder engagement

Cross-functional coordination

Risk management

Communication

Job description

Summary

Salary: Competitive

Grade: 3B

Reporting Line: Programme Manager

Contract Type: Fixed Term Contract - 12 Months

Location: UK Wide / Hybrid

What To Expect

As a Project Manager, you will play a key role in delivering our Network Optimisation Programme, supporting the replacement of a number of branches across the UK.

Following approval of the programme business case, this role will support the delivery of new branches, helping ensure customers continue to have access to Post Office services within their local communities. Working as part of a small, high-performing team, you will coordinate multiple project workstreams, tracking delivery across multiple branch openings and builds at any one time.

You will work closely with stakeholders across property, operational, onboarding and network teams to ensure projects are delivered successfully, managing progress against key milestones while maintaining focus on scope, quality, cost and timescales.

This is an exciting opportunity to contribute to a high-profile transformation programme that will have a significant impact on our network and the communities we serve.

How our people behave is as important to Post Office as what is delivered. As a Project Manager, you will role model Post Office behaviours and demonstrate a Postmaster-first mindset in everything you do.

What We Can Do For You

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 10% on target bonus opportunity
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

What You’ll Need To Succeed

• Experience managing projects within a multi-site retail, operational or customer-facing environment.
• Demonstrable experience delivering rollout, deployment, implementation or transformation projects.
• Experience managing multiple concurrent workstreams and competing priorities.
• Strong project planning, tracking, reporting and governance experience.
• Experience producing and presenting management information, project updates and delivery reports.
• Proven ability to build and maintain effective relationships with stakeholders at all levels.
• Experience coordinating cross-functional teams to deliver successful project outcomes.
• Strong organisational, problem-solving and risk management skills.
• Excellent communication and stakeholder engagement capabilities.

About Us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit [e-mail]

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business.

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.