Project Manager

thelabnyc; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Job summary

thelab is seeking a Project Manager with experience in influencer campaigns and social media to join our team in New York City. You will act as the lead on assigned projects, coordinating between internal creative and production teams and clients to ensure delivery from brief to wrap.

The ideal candidate has 3+ years in project/account management within an agency or in-house setting, is proactive, and can manage schedules, status reports, and cross‑functional collaboration.

Qualifications

• 3+ years of experience as Project Manager, Account Manager or Producer in an agency or in-house setting.
• Experience coordinating between creative, production and clients to deliver campaigns.

Responsibilities

• Own projects from brief to wrap and ensure timely delivery.
• Create and maintain schedules and lead client communications.
• Coordinate across multiple brands and influencers.

Skills

Hybrid PM role

Schedule management

Client coordination

Influencer campaigns

Creative production

Tech-enabled planning

Job description

thelab is looking for a Project Manager with experience in influencer campaigns and social media, both organic and paid, to join our team and work on our largest client with multiple brands and a supportive team.

About thelab

We’re an agency of makers with deep expertise in solving creative, production and technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, ecommerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.

The Role:

We are hiring a Project Manager to join our team. This role sits between our internal creative and production teams and our clients, and is the lead point of contact on assigned projects and accounts, working across multiple clients. You will be responsible for ownership of your projects from brief to wrap, creating and maintaining schedules, managing all client communication and alignment, critical problem solving and ensuring that your team has what it needs to be successful every step of the way. The ideal candidate for this position has good relevant experience, and outgoing personality and takes pride in always being two steps ahead.

You Will Be:

• Experienced in a hybrid account/project management/production role in an agency or in-house setting
• Able to create and maintain schedules for short-to-intermediate length projects
• Responsible for owning status reports, scheduling and leading videoconferences, client coordination and follow-ups, as some of your daily, routine tasks.
• Well versed in executing campaigns across multiple platforms focused on influencer campaigns and native social media deliverables.
• Comfortable working with creatives with a knowledge of the creative process
• Being a highly effective liaison between client and creative production team is a must, as well as being able to interpret and communicate strategic and tactical feedback
• Collaborative, self-managing, and able to partner well with others
• Proficient and comfortable using technology aids to support planning, routing and collaboration

You Are:

• Equipped with 3+ years of experience as a Project Manager, Account Manager or Producer in an agency or in-house setting
• A natural leader with excellent motivation and conflict management skills
• Able to own assigned projects from start to finish, ensuring successful delivery against deadlines
• Adept and passionate about rolling with the punches of a project, and being proactive and available
• Strong project management and organizational skills, attention to detail, accuracy and follow-up
• Able to learn quickly and comfortable asking questions
• Able to work well in a team setting.
• Familiar with production processes in video, print and digital workstreams and able to incorporate implications to schedule building and maintenance

Role Details:

Hybrid position - in our Madison Square Park office Tuesday/Wednesday/Thursday

Role is $70,000-$80,000 commensurate with experience