Hybrid DAM & Media Program Manager – New York

iSoftStone; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

iSoftStone in New York is seeking a Technical Project Manager to own end-to-end delivery of a DAM and media delivery modernization program, leading a multi-workstream implementation on a marquee retail account. Hybrid role in the New York City metro area; candidates must have permanent authorization to work in the United States.

Visa sponsorship is not available for this role. You will manage scope, schedule, risk, and cross-organizational coordination among the client, the platform partner, and

Qualifications

• Seven+ years of technical project/program management experience delivering enterprise software or platform implementations.
• Proven experience managing multi-phase programs with parallel workstreams, cross-functional teams (onshore/offshore), and external partner/vendor coordination.
• Excellent executive-level communication and stakeholder management, able to run steering-committee and status reporting across client and delivery organizations.
• Experience planning and executing cutover/go-live events and post-launch hypercare/stabilization periods.

Responsibilities

• Own end-to-end project delivery across the full phased roadmap — discovery/audit, foundation, integration & automation, search & enrichment, global/platform, and governance & hypercare — managing scope, schedule, and budget against SOW commitments.
• Track milestones and critical path, including parallel workstreams (e.g., search/enrichment and global/platform running concurrently once integration is live), keeping phase-gate readiness visible to stakeholders.
• Run risk and issue management — maintaining the program's risk register and driving resolution of open items (e.g., rights/expiration compliance gaps, undefined migration criteria, unresolved integration paths, unconfirmed regional delivery architecture) before they block downstream phases.
• Coordinate cross-organizational stakeholders, running steering and status cadences across the client's technology, e-commerce, and marketing/brand teams, the platform partner, and iSoftStone leadership.
• Report project status to client and iSoftStone leadership, including staffing ramp, budget burn, milestone health, and phase-gate readiness.
• Drive cutover and hypercare planning, partnering with the Change Management Consultant and DAM Manager on go-live readiness, hypercare intensity, and the transition to steady-state governance.

Job description

iSoftStone in New York is seeking a Technical Project Manager to own end-to-end delivery of a DAM and media delivery modernization program, leading a multi-workstream implementation on a marquee retail account. Hybrid role in the New York City metro area; candidates must have permanent authorization to work in the United States.

Visa sponsorship is not available for this role. You will manage scope, schedule, risk, and cross-organizational coordination among the client, the platform partner, and