Project Manager

Catalent Pharma Solutions; Kansas City (MO); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

PTO

Paid holidays

Benefits from day one

401K match

Job summary

Catalent Pharma Solutions in Kansas City, MO is hiring a Project Manager to lead project teams, manage client relationships, and deliver assigned projects on-site. You will communicate via teleconference and email, promote continuous improvement, and ensure professional client service excellence.

The role requires a bachelor's degree (or equivalent) and 1–4 years' experience in customer service or business-related fields; a professional project management qualification is preferred.

Qualifications

• Bachelor's degree in a related field preferred.
• 1–4 years' experience in customer service or related business area preferred.
• Professional project management qualification preferred.

Responsibilities

• Attend client meetings/teleconferences/minutes and actions; generate project documentation.
• Manage and track client inventory per project requirements.
• Set up clients on Fusion suite and provide ongoing support.

Skills

Customer service

Project management

Communication

Education

Bachelor's degree

Project management certification

Tools

JDE

Fusion suite

Job description

Project Manager Position Summary

Work Schedule: Monday-Friday 8am-5pm 100% on-site Catalent's Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture. The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects. Catalent Pharma Solutions in Kansas City, MO is hiring a Project Manager. The Project Manager will lead Project teams in the management and successful delivery of assigned Projects/client relationships and will provide out of office cover as required. They will be the Catalent Advocate and the Client Advocate and will be responsible for developing solution-based approaches to project issues and customer relationship management. They will be responsible for communicating via teleconference as well as e-mail and other forms of client communication and will promote continuous improvement in all aspects of the job. This position will focus on professionalism and Customer Service Excellence when working with all internal and external clients and display a high degree of independent judgment and analyses to complete the responsibilities of this position.

The Role

• Attend and produce minutes and actions for client meetings/teleconferences/client visits and audits to support own assigned projects or PM team and understand full scope requirements to generate all required project documentation.
• Manage inventory reporting and monitor and track client inventory in line with project requirements.
• Set up clients on Fusion suite as required.
• Provide ongoing support for client use and password management.
• Utilize and drive project timelines for day-to-day project activities.
• Assist with departmental training and completion of training documentation.
• Will mentor junior project managers and project coordinators.
• Will review contracts, investigate, and propose solutions for disputed invoices, and effectively manage invoice queries to ensure timely resolution and payment.
• Will become proficient with JDE and will perform all project setup entries and tracking as needed for all projects assigned as support or lead.
• Will also be responsible for marking financial milestones.
• Assist in the preparation and regular review of Standing Operating Procedures relating to own areas of responsibility.
• Any other duties as assigned.

The Candidate Bachelor's degree (or equivalent) in a related field is preferred. 1 to 4 years' experience in a customer service or appropriate business-related area preferred. Professional project management qualification is preferred.

Why you should join Catalent

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• 152 hours of PTO + 8 paid holidays
• Dynamic, fast-paced work environment
• Community engagement and green initiatives
• Generous 401K match
• Medical, dental and vision benefits effective day one of employment
• Tuition Reimbursement - Let us help you finish your degree or start a new degree!
• WellHub- program to promote overall physical wellness
• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.