Project Manager

Apptricity; Irving (TX); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Apptricity Corporation, a global leader in real-time enterprise software, is seeking a Project Manager to deliver and manage customer implementations onsite in Irving, TX. You will coordinate with technical teams, train users, and ensure Go-Live milestones are met.

Requirements include a Bachelor's in CS/IS and at least 3 years in software support or project management, with experience in SQL, JIRA, and MS Office. Travel up to 25% is expected.

Qualifications

• Bachelor's degree in CS or IS is required.
• Minimum 3 years' experience providing software support or project support.
• Ability to explain software features to end users clearly.

Responsibilities

• Deliver solutions based on project plan and align with customer requirements.
• Educate clients on software features and functionality.
• Manage multiple implementations prioritizing Go-Live dates.
• Log and track all client interactions and support communications.
• Assist with implementation duties including training and knowledge transfer.

Skills

SQL queries

JIRA Administration

Microsoft Project

Microsoft Office

Data import/export

Communication

Problem solving

Customer focus

Documentation

Team coordination

Education

Bachelor's Degree in Computer Science or Information Systems

Tools

MS SQL Server

Oracle

JIRA

Job description

Apptricity Corporation, the global leader in real-time enterprise asset, inventory, field services, and spend management technology, is currently seeking a passionate Project Manager to join our fast-growing company.

In this role, you will provide front-line customer and technical project management support to our customers and work in conjunction with the technical and professional services to assist with implementation of new customers. The ideal candidate in this role will be customer service oriented as well as resourceful when dealing with new statement of work and follow-on business with our clients as they arise.

Location: Onsite in Irving, Tx

What You'll Do:

• Deliver solutions based off of Project Plan guideline. Work with customers in identifying features and configuration request they have help with data integration into our software, and maintain a project on schedule and on time.
• Educate clients and explain features and functionality of software applications.
• Manage multiple customer implementations prioritizing based on Go-Live dates.
• Enter and maintain a log of all client interactions and including all support email interactions, phone calls, chats, website development, and any other issue related to our clients.
• Assist with some implementation duties as needed such as training, knowledge transfer, and hands-on configuration and support during the pre and post-implementation phase of the project.

What You'll Need to Succeed

• Minimum of 3 years' related experience providing in-depth software support in a technical support environment required.
• Experience creating SQL query scripts for use with MS SQL Server and/or Oracle.
• Proficiency with Microsoft Office products required.
• JIRA Administration experience strongly desired.
• Ability to quickly learn, understand, and communicate the functionality of a software product to end users.
• Excellent problem-solving with the ability to prioritize and manage multiple tasks and support issues.
• Effective written and verbal communications skills with the ability to exercise patience with end users possessing varying degrees of computer knowledge/system skills.
• Strong attention to detail and the ability to follow issues through resolution.
• Ability to identify and manage potential escalations in a timely manner.
• Microsoft Project and Teams Experience
• Ability to create data import export scripts
• Education: Bachelor's Degree in a Computer Science or Information Systems or equivalent work experience
• We proudly support and encourage people with military experience, as well as military spouses, to apply

What you'll Gain

Benefits

• Medical, Dental, Vision, Life insurance
• 401(k) plan
• Paid vacation, personal, and sick time
• Paid holidays
• Employee Assistance Program

Onsite Perks

• A relaxed dress code - dress for your day!
• Onsite gym at our Irving, Tx office
• Healthy snacks provided daily within breakroom

Who We Are

Apptricity Corporation is the Global Leader in delivering Real-Time Enterprise SaaS Solutions for Enterprise Asset, Inventory, Field Services and Spend Management. We provide the most clear, accurate and dependable visibility for asset, inventory, and spend management monitoring, with the best data intelligence and analytics available in the marketplace. Our solutions mobilize any enterprise with unprecedented levels of real-time information and business intelligence, so management has visibility into every action and transaction within the enterprise and among its partners, customers, and suppliers.

No unsolicited agency resume submissions will be considered.

Job Type: Full-time

Pay: $120,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Project management: 2 years (Required)
• data import/export: 2 years (Required)
• Project management software: 2 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person