Project Manager

Arena Technical Resources, LLC (ATR); Bethpage (NY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Arena Technical Resources, LLC (ATR) seeks a Project Manager to lead a mission-critical utility facility program with extensive IT and OT system requirements. The role involves managing dynamic on-site and remote teams, guiding the program from concept through go-live and ongoing support, ensuring alignment with business objectives.

Candidates should have 10+ years in IT/OT services, strong budgeting and forecasting experience, and professional project management certifications.

Qualifications

• Bachelor’s degree in computer science, engineering, or related field; Master’s degree preferred.
• Minimum 10 years IT/OT services experience with leadership of multidisciplinary teams.
• Experience creating and managing team budgets and financial forecasting.

Responsibilities

• Strategically guide the program, tracking schedules to ensure timely delivery within budget.
• Lead, mentor, and manage diverse IT/OT professionals across teams.
• Coordinate with customer management for program support and contract alignment.
• Direct the technical strategy and establish IT/OT service best practices.
• Communicate clearly across teams to align with company goals.
• Travel within client territory and maintain reliable transportation.

Skills

Project management

Leadership

Budgeting

IT/OT integration

Education

Bachelor's degree in CS/Engineering

Master’s degree preferred

Tools

P6

MS Project

Job description

Job Title: Project Manager
Job Location: Bethpage, NY – Hybrid
Eligibility/Clearance: US Citizen or Green Card Holder

JOB DESCRIPTION

Seeking a Project Manager serving in a programmatic leadership role for
a mission critical utility facility with extensive IT and OT system
requirements. This pivotal role involves managing dynamic teams
supporting customers both on-site and remotely. The Project Manager will
oversee the entire program and will provide customer support from
concept, through implementation and transition to go-live and for
ongoing support, ensuring strategic alignment with business objectives.
The candidate will have extensive experience in IT and OT on-premises
systems and services, and a solid track record in financial management
including budgeting and forecasting. Candidates must have professional
certifications in project management (please state on resume).
Candidates shall have excellent communication skills and a passion for
customer networking.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other related duties may be assigned. To perform this job successfully
and effectively, an individual must be able to perform each essential
duty satisfactorily.

• - Strategically guide the program, tracking schedules to ensure timely
  delivery within budget and meeting customer standards and
  contractual obligations.
• - Lead, mentor, and manage diverse managed team of IT and OT
  professionals, fostering an environment of professionalism,
  innovation, and excellence.
• - Partner with customer Program Management, finance, and Customer’s
  contract and procurement management to ensure effective program
  support, with a focus on customer satisfaction and service
  integrity.
• - Direct the technical strategy, and establish best IT/OT Service
  practices.
• - Encourage a culture of continuous learning and improvement, keeping
  ahead of industry trends and integrating new technologies and
  methodologies as appropriate.
• - Maintain clear communication across all teams and departments,
  ensuring strategic alignment with broader company goals and
  priorities.
• - Display adaptability by taking on additional responsibilities as
  needed, proactively responding to changing business and management
  demands.
• - Respond to customer inquiries and related correspondence. Provide
  input to schedulers, procurement and contracts for look-ahead
  coordination, and manage staffing to ensure customer satisfaction
  and schedule compliance
• - The managed program will involve the implementation of 60+ systems
  so multi-tasking will be required.
• - The customer requires weekly reports and in-depth knowledge on any
  of the multitude of systems being implemented.
• - Will travel within Client’s territory and must have reliable
  transportation.
• - Must have a valid driver’s license and a clean driving record.
• - Responsible for maintenance and fees of the transportation vehicle.

PREFERRED QUALIFICATIONS

• - Preferred certifications include Project Management Professional
  (PMP),
• - Experience in working with OT and IT based technologies for a large
  electric utility.
• - Knowledge of programmatic processes such as ITIL, SPI, and EVM.
• - Experience in support of the Utility Industry
• - Working knowledge of how schedules work with ability to interpret
  and use Gantt chart-based data from such tools as P6 and MS Project.
• - Ability to track multiple tasks over long periods of time ensuring
  customer change management and business rhythms are not disrupted.
• - Proficient in managing hybrid teams with Customer, TRC and
  contracted personnel.
• - Demonstrated success in delivering complex managed services on time
  and within budget.
• - Excellent written and verbal communication skills with the ability
  to working alongside other program management to transform business
  requirements into high-quality service solutions.
• - Outstanding leadership and team-building capabilities, skilled at
  motivating and guiding teams through complex customer environments
  and business cycles.
• - High degree of adaptability, capable of shifting focus to meet
  evolving business and management needs.
• - Strategic and analytical thinker with the capacity to make
  data-driven decisions and address challenges efficiently.
• - Capable of maintaining a high energy level to handle a dynamic,
  fast-paced workload
• - Excellent organizational skills

EDUCATION AND EXPERIENCE REQUIREMENTS

• - Bachelor’s degree in computer science, engineering, or related
  field. Master’s degree preferred.
• - Minimum of 10 years in IT or OT Services Support, with extensive
  experience in developing custom solutions and providing high level
  customer satisfaction. At least 5 years in a leadership role
  managing diverse, multidisciplinary teams.
• - Experienced in creating and managing team budgets and financial
  forecasting

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer
(EOE) who will provide equal employment opportunity to employees and
applicants for employment without regard to race, ethnicity, religion,
color, sex, pregnancy, national origin, age, veteran status, ancestry,
sexual orientation, gender identity or expression, marital status,
family structure, genetic information, or mental or physical disability.