Project Manager

LAZ Parking; Hartford (CT); On-site; USD 90,000 - 125,000; Full time

Job summary

LAZ Parking is seeking a seasoned Project Manager to join our PMO in Hartford. You will lead cross-functional teams, coordinate internal and external partners, and drive projects from planning to delivery.

This role requires strong communication, stakeholder management, and the ability to adapt plans to evolving business priorities. Ideal candidates have 5+ years in PMO settings, experience with software implementations, and a track record of delivering value through disciplined project

Qualifications

• 5+ years of project management experience in a PMO or multi-department setting.
• Experience leading software or system implementations with external vendors.
• Experience with business integrations, operational transitions, or process changes is a plus.

Responsibilities

• Build short- and long-term project plans with milestones, owners, and deadlines.
• Lead cross-functional teams and manage vendor/partner relationships to meet timelines.
• Facilitate recurring project meetings and produce status updates and executive summaries.
• Support intake, discovery, and development of business cases for new projects.
• Carefully document lessons learned and ensure smooth handoffs to operations.

Skills

Independent worker

Cross-functional leadership

Vendor relationship management

Time management

Strong written communication

Stakeholder management

Change management

PMO processes

Education

Bachelor's degree in business or related field

PMP or CAPM certification

Tools

Monday.com

Microsoft 365

Jira

Trello

Asana

GitHub

SharePoint

Job description

The US spends $160 Billion per year on highways. Every new car model cost at least $1 Billion to develop. Yet cars spend only 5% of their time driving. Where do these cars spend the other 95%? PARKED!

LAZ Parking is one of the largest operators in the growing multi-billion-dollar US parking industry. Founded in 1981, LAZ operates hundreds of thousands of parking spaces from offices nationwide.

When it comes to parking, we are the experts!

Most importantly, LAZ is a PEOPLE FIRST company with a mission to "create opportunities for our employees and value for our clients." If you're looking to join a growing company led by passionate people committed to being the best, contact us today!

The Spirit of the Position

The Project Management Office (PMO) supports projects across every department at LAZ, including Operations, Finance, Technology, HR, Client Services, and newly acquired or partner businesses. The Project Manager leads cross-functional teams, coordinates internal and external partners, and keeps projects moving toward organizational goals.

The PMO works as both a project lead and a consulting partner. Depending on the project, this role may run a project end to end or help a department plan and run their own work using PMO tools and resources. The right person for this role will be able to adapt to the needs of the business or project in an agile way, always identifying and executing to add value and support.

Planning and delivery

• Build short- and long-term project plans with clear milestones, owners, and deadlines.
• Track progress against the plan and keep timelines and quality on track.
• Adjust schedules, scope, and targets as business needs, priorities, or funding change.
• Coordinate go-live readiness, including user acceptance testing (UAT), data validation, training, pilot rollouts, and handoff to operational owners.
• Close out projects by confirming ownership transfer, documenting lessons learned, and capturing project outcomes.

Team and partner leadership

• Lead cross-departmental teams, making roles, responsibilities, and goals clear for everyone involved.
• Assign and track action items with owners across departments, vendors, and partners.
• Serve as the main point of contact when multiple teams or departments share a project, so everyone stays aligned.
• Manage vendor and partner relationships through implementation, including kickoffs, recurring status calls, contract and timeline coordination, and follow-up on open items.
• Support the integration of acquired or partner businesses onto LAZ systems and processes.
• Lay out options and tradeoffs so sponsors and stakeholders can make timely decisions.

Communication and reporting

• Facilitate recurring project meetings and send timely recaps with decisions, action items, owners, and due dates.
• Keep stakeholders updated so the project stays aligned with their goals.
• Build and maintain Monday.com boards and dashboards, project reports, and all project communications.
• Contribute to portfolio-level reporting, including the monthly PMO Executive Summary.

PMO intake and continuous improvement

• Support the PMO intake and discovery process by helping requesters through intake, connecting them with the right teams, and helping build business cases.
• Contribute to PMO resources such as playbooks, SOPs, templates, SharePoint content, newsletters, and feedback surveys.
• Help departments plan and run their own projects using PMO tools and best practices.

Education

• Bachelor's degree in business, management, or a related field preferred, or equivalent experience.
• PMP or CAPM certification preferred.

Experience

• 5+ years of project management experience, ideally in a PMO or multi-department setting.
• Experience leading software or system implementations with outside vendors.
• Experience with business integrations, operational transitions, or process changes across multiple departments is a plus.

Skills

• Works independently and makes timely calls on day-to-day project matters.
• Leads cross-functional teams without direct authority, including resolving conflicts and negotiating effectively.
• Manages vendor and partner relationships, keeping outside teams accountable to timelines and deliverables.
• Prioritizes tasks, manages time, and handles multiple projects across different departments at once.
• Works comfortably with people at every level of the organization, from frontline teams to executives.
• Strong written communication, including clear meeting recaps, status updates, and executive summaries.
• Brings a sense of urgency and follow-through.
• Adapts quickly to changing project requirements and priorities.
• Supports change management and business readiness so new tools and processes actually get adopted.
• Familiar with project management and collaboration tools such as Monday.com, Microsoft 365 (Teams, SharePoint, Outlook, Loop), Jira, Trello, Asana, or GitHub.
• Comfortable working through system integrations and implementations with IT, development teams, and vendors, and willing to learn technical concepts as needed.
• Translates between technical and non-technical stakeholders so everyone has a shared understanding of project requirements.

FLSA Status: Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.