Project Manager

Truscott Rossman; Grand Rapids (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work environment

Health and wellness coverage

401(k) retirement planning

Paid time off

Professional development opportunities

Parental leave

Job summary

A communications agency in Grand Rapids is seeking a Project Manager who will oversee workflows, utilize Asana for project planning, and ensure high-quality deliverables. This role involves leading status meetings, organizing project files, and leveraging generative AI tools to optimize processes. The ideal candidate should have significant experience in project management within a communications setting, strong organizational skills, and proficiency in modern project management tools. The position offers a flexible work environment and a comprehensive benefits package.

Qualifications

• Proven experience in project management within a communications or advertising agency.
• Strong proficiency in using Asana or similar project management tools.
• Excellent organizational and time-management skills.

Responsibilities

• Design and implement efficient workflows ensuring timely project completion.
• Maintain accurate project plans in Asana to clarify tasks and deadlines.
• Lead regular status meetings to discuss project progress and align on next steps.
• Ensure all deliverables meet quality standards and align with client expectations.
• Organize and manage project files according to agency protocols.

Skills

Project management experience

Proficiency in Asana or similar tools

Excellent organizational skills

Strong communication skills

Experience with generative AI tools

Tools

Asana

Job description

The Project Manager at Truscott Rossman will be responsible for building efficient workflows, tracking work progress, facilitating status calls, and managing files. They work closely with a client director to ensure smooth and effective account management. This role will leverage generative AI tools to optimize project management processes and enhance productivity.

At Truscott Rossman, we operate using the Entrepreneurial Operating System (EOS), a proven framework that ensures clarity, accountability, and alignment across all levels of our agency. EOS helps us set clear goals, prioritize tasks, and solve problems effectively, empowering every team member to thrive in a collaborative and results-oriented environment. Candidates will benefit from the structure of clearly defined roles and measurable goals, which provide the support and focus needed to excel in a fast‑paced, multi‑client communications agency. Our EOS‑driven culture fosters teamwork, transparency, and professional growth.

We believe great work starts with supporting our people, both professionally and personally. That’s why we offer a comprehensive and flexible benefits package designed to help you thrive, including a flexible work environment with hybrid options, health and wellness coverage (medical, dental, and vision), retirement planning through a 401(k) with company contribution, paid time off including vacation, holidays, and personal days, opportunities for professional development and growth, and parental leave to support your family when it matters most.

What you’ll be accountable for

Build Workflows to Meet Timelines and Deadlines

Design and implement efficient workflows that ensure projects are completed on time and within scope. Break down complex projects into manageable phases, assigning responsibilities and setting clear milestones. Anticipate potential bottlenecks or challenges and proactively adjust workflows to maintain progress.

Maintain accurate and up-to-date project plans in Asana

Maintain accurate and up-to-date project plans in Asana, ensuring all team members have clarity on tasks, deadlines, and priorities. Regularly monitor and update progress, flagging delays or issues as they arise. Use Asana as a tool to promote transparency, collaboration, and accountability across the team.

Facilitate Status Calls

Lead regular status meetings with internal teams and/or clients to discuss progress, address challenges, and align on next steps. Prepare clear agendas and summaries to ensure productive conversations and actionable outcomes. Foster open communication during calls to keep everyone informed and on the same page.

Quality Management

Act as the final checkpoint to ensure all deliverables meet the highest standards of quality and align with client expectations. Develop and enforce processes for quality assurance, including reviews and approvals. Provide constructive feedback to team members to drive continuous improvement and excellence.

File Management

Organize and maintain all project files, ensuring they are easily accessible, secure, and stored according to agency protocols. Implement naming conventions and folder structures that promote efficiency and prevent miscommunication. Regularly audit files to confirm they meet compliance and organizational standards.

Preferred Qualifications

• Proven experience in project management within a communications or advertising agency.
• Strong proficiency in using Asana or similar project management tools.
• Excellent organizational and time‑management skills, with the ability to manage multiple projects simultaneously.
• Effective communication and interpersonal skills, adept at facilitating team collaboration.
• Experience with generative AI tools and their application in project management.

Ideal Candidate Profile

An organized and detail‑oriented professional who excels in workflow development and project tracking. The ideal candidate should be tech‑savvy, with a strong understanding of modern tools and their application in enhancing project management processes. They should be a proactive communicator, capable of facilitating effective team collaboration and ensuring project success.

Reporting Structure

• This role reports to the Senior Director of Client Services.