Project Manager

Balance Innovations; Coppell (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Brink's seeks an experienced Project Manager to enable delivery of Digital Retail Solutions initiatives. This role sits within the Global DRS Solutions Development team and partners with Global Product Owners, Market Product Managers, Technology, and stakeholders to plan and execute launches and enablement across markets.

The role emphasizes coordinating dependencies, managing risks, and delivering business outcomes.

Qualifications

• 8+ years of experience leading projects and programs of increasing complexity in technology, product, digital, or business transformation environments.
• Bachelor's degree or equivalent.
• PMP, PRINCE2, or Agile certifications preferred; LEAN certification a plus.
• Experience with Microsoft Project, Project for the Web, Azure DevOps/Jira, and Power BI.
• Experience managing global (multi-country / multi-region) initiatives and stakeholders is preferred.

Responsibilities

• Develop project charters, scope statements, success criteria, and measurable business outcomes.
• Lead cross-functional teams to achieve milestones and deliverables across varying project types.
• Manage scope, dependencies, changes, issues, and risks with mitigation plans.
• Oversee vendor engagement, contract management, and deliverable quality.
• Support implementation readiness, deployment planning, launch execution, and post-launch stabilization.

Skills

Leadership

Cross-functional collaboration

Strategic thinking

Stakeholder management

Communication

Risk management

Project governance

Education

Bachelor's degree or equivalent

Tools

Microsoft Project

Project for the Web

Azure DevOps/Jira

Power BI

Job description

Brinks Texas License #C00550

About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description The Brink's Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Role Overview

The Project Manager plays a critical role in enabling the successful delivery of Digital Retail Solutions (DRS) initiatives across the organization. This position resides within the Global DRS Solutions Development team and partners closely with Global Product Owners, Market Product Managers, Technology teams, and cross-functional stakeholders to plan and execute product launches, market enablement initiatives, and continuous improvement efforts. The Project Manager serves as a key point of coordination between Global DRS leadership and stakeholders across multiple European markets, helping drive stakeholder alignment, manage risks and dependencies, and ensure the successful delivery of business and customer outcomes.

Key Responsibilities

• Project Planning & Initiation Develop project charters, scope statements, success criteria, and measurable business outcomes. Create and maintain WBS, estimates, schedules, resource plans, and financial forecasts. Identify, assess, and proactively manage dependencies, constraints, assumptions, risks, and critical-path activities. Establish project governance, communication plans, and stakeholder engagement strategies to support successful execution.
• Project Execution & Delivery Lead cross-functional teams to achieve project milestones and deliverables across varying project types (new products, country enablement, or quality improvement initiatives). Drive accountability across project teams to ensure commitments and business outcomes are delivered. Manage scope, dependencies, changes, issues, and risks through effective mitigation and resolution planning. Oversee vendor engagement, contract management, and deliverable quality to ensure successful project execution. Support implementation readiness, deployment planning, launch execution, and post-launch stabilization activities.
• Financial & Resource Management Understand business outcomes and financial goals (revenue, OP, GM, etc.) and drive teams to deliver expected product outcomes on time and within budget. Own project budgets, including cost baselines, forecasting, and variance analysis. Track and reconcile actuals, POs, invoices, and resource allocations to ensure effective financial management. Partner with resource managers to support capacity planning and effective resource utilization.
• Governance & Reporting Conduct project cadences, phase-gate reviews, governance reviews, and stakeholder status updates. Produce weekly/monthly reporting on project health, schedule performance, risks, dependencies, and financial position. Ensure compliance with PMO standards, governance processes, and project management best practices. Identify project change requests (scope, budget, timeline) when needed and facilitate impact assessment, review, and approval.
• Stakeholder & Change Management Manage relationships with sponsors, SMEs, customers, vendors, and cross-functional teams. Develop and execute communication and change management plans to support stakeholder engagement, business readiness, and adoption. Facilitate timely decision-making, stakeholder alignment, and removal of roadblocks to maintain delivery momentum. Escalate risks, issues, and decisions appropriately when leadership support or direction is required.

Key Qualifications

• 8+ years of experience leading projects and programs of increasing complexity in technology, product, digital, or business transformation environments.
• Demonstrated success leading cross-functional initiatives involving Product, Technology, Operations, external partners, and business stakeholders.
• Bachelor's degree or equivalent.
• PMP, PRINCE2, or Agile certifications preferred; LEAN certification a plus.
• Experience with Microsoft Project, Project for the Web, Azure DevOps/Jira, and Power BI.
• Experience managing global (multi-country / multi-region) initiatives and stakeholders is preferred.

Skills & Competencies

• Strong leadership and facilitation skills with the ability to influence without direct authority.
• Critical thinking with data-driven decision-making and problem-solving capabilities.
• Advanced risk, schedule, dependency, and financial management skills.
• Excellent communication and stakeholder management abilities; able to appropriately set and reset expectations, influence outcomes, and deliver challenging information effectively.
• Strong organizational and prioritization skills with the ability to manage multiple concurrent initiatives in a fast-paced environment.
• Results-oriented mindset with strong ownership, accountability, and a focus on delivering business outcomes.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Build a Career with Purpose at Brink's

For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve - powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team - committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you.

Brink's is proud to be an equal opportunity employer.

If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way.