Change Management Manager

Balance Innovations; Coppell (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Brink’s is seeking a Change Management Manager to lead and execute change management efforts within the Transformation Office. You will partner with program and business leaders to ensure adoption of transformation initiatives through communications, stakeholder engagement, and readiness planning.

You will design and implement change strategies, coach leaders, and monitor effectiveness across multiple initiatives to minimize disruption and enable sustainable change outcomes.

Qualifications

• Bachelor’s degree in psychology, organizational change, communications, business or HR.
• 3–7+ years of change management exp, with large-scale initiatives.
• Prosci or related certification preferred.
• Experience building stakeholder strategies and analyses.

Responsibilities

• Lead change management strategies to support enterprise transformation.
• Design and deliver targeted communications plans for staff.
• Partner with leaders to drive stakeholder alignment and readiness.
• Apply change management methodologies and tools.
• Monitor and adjust efforts to ensure successful outcomes.
• Coach leaders to lead through change.

Skills

Change management

Communication

Project management

Stakeholder engagement

Cross-functional collaboration

Emotional intelligence

Education

Bachelor's degree

Job description

Brinks Texas License #C00550 About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description The Change Management Manager is responsible for leading and executing change management efforts as part of the Transformation Office. This role drives the development and implementation of structured change and communication strategies to prepare, inform, and support employees through organizational change. In this role, the Change Management Manager partners closely with program and business leaders to ensure successful adoption of transformation initiatives by delivering targeted communications, stakeholder engagement, and employee readiness plans. The position plays a critical role in minimizing disruption, promoting alignment, and enabling sustainable change outcomes across the organization.

Key Responsibilities

• Lead the development and execution of change management strategies to support enterprise transformation initiatives.


• Design and deliver targeted communication plans to ensure employees are informed, prepared, and engaged.


• Partner with business leaders and program teams to drive stakeholder alignment, adoption, and readiness.


• Apply established change management methodologies, tools, and best practices to ensure consistent execution.


• Facilitate change management activities, including from/to framing, stakeholder analysis, pulse checks, impact assessments, and readiness assessments.


• Serve as a trusted advisor to leadership on change impacts, risk mitigation, and engagement strategies.


• Create compelling communications, content, and storytelling to support transformation objectives.


• Manage multiple change initiatives, ensuring alignment to timelines, priorities, and deliverables.


• Collaborate with cross-functional teams and external partners to integrate change management into program delivery.


• Monitor and evaluate the effectiveness of change management and communications efforts, making adjustments as needed to ensure successful outcomes.


• Coach and enable leaders to effectively lead through change and reinforce desired behaviors.

Preferred Qualifications

• Bachelor’s degree in Psychology, Organizational Change, Communications, Business Administration, Human Resources, or a related field; graduate-level coursework or advanced degree preferred.


• 3–7+ years of experience in change management or related roles, with demonstrated experience leading large-scale change initiatives.


• Proven experience supporting business transformations, including operating model changes or transitions to global business services.


• Strong understanding of change management methodologies, tools, and practices; Prosci or related change management certification preferred.


• Experience developing stakeholder strategies, including stakeholder mapping, analysis, and targeted communication plans.


• Demonstrated ability to partner with cross-functional teams and build strong relationships across a matrixed organization.


• Experience coaching and enabling leaders and managers to effectively lead through change.


• Strong project management capabilities, with the ability to manage multiple priorities in a fast-paced environment.


• Excellent written and verbal communication skills, including experience developing clear, compelling messaging; familiarity with AP writing style and internal communications platforms (e.g., Smart Brevity, Axios HQ) preferred.


• High level of emotional intelligence, adaptability, and resilience, with a proactive, hands‑on approach to execution.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink’s is also committed to providing a drug‑free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Brink’s is a proud equal opportunity employer.

If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we’re here to support you every step of the way.

Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Terms of Use - Brink's US

Brink's California Consumer Privacy Notice - Brink's US