Project Manager

Rochester Regional Health; City of Rochester (NY); On-site; USD 69,000 - 97,000; Full time

Job summary

Rochester Regional Health is seeking a Project Manager at the Riedman Campus in Rochester, NY. The role plans, executes, and finalizes projects within budget and deadlines, coordinating internal teams and external contractors as needed.

The position requires 3–5 years of healthcare project management and strong analytical and communication skills. The work schedule is full-time, dayshift, Monday–Friday, 8 am–5 pm, at the 100 Kings Highway campus.

Qualifications

• Bachelor's degree in IT/Engineering/Business/Healthcare Admin or equivalent.
• 3-5 years of healthcare and project management experience.
• Strong analytical, computer, communication, and customer service skills.

Responsibilities

• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverables with senior management and stakeholders.
• Develop full-scale project plans and communications documents.
• Communicate project expectations to team members and stakeholders clearly.
• Liaise with project stakeholders on an ongoing basis.
• Estimate resources and participants needed to achieve goals.

Skills

Analytical skills

Computer skills

Communication skills

Customer service skills

Education

Bachelor's degree in IT, Engineering, Business, or Healthcare Administration or equivalent combination of education and experience

For “Safe Patient Handling” Program: Bachelor’s degree in Occupational Health & Safety, Occupational Therapy, Physical Therapy, or related area

Tools

HL7 interfaces

Data warehouse

Reporting tools

System integration

Job description

Job Title: Project Manager

Department: Performance Excellence Team 1

Location: Riedman Campus, 100 Kings Highway, Rochester NY 14617

Hours Per Week: 40

Schedule: Full-Time, Dayshift, Monday to Friday, (8 am - 5:00 pm)

Position Summary

The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and/or third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout the project’s life cycle.

Key Responsibilities

• Direct and manage project development from beginning to end.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
• Set and continually manage project expectations with team members and other stakeholders.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow any business relationships vital to the success of the project.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
• Duties and Responsibilities: (the position may include some or all of these responsibilities)
• Serve as an associate for project directors on large or complex projects.
• Performs other duties as assigned.

Lead Responsibilities

• Subject matter expert for tools and templates utilized in PMO
• Reviews project phase gate documentation and provides feedback and assistance
• Works with directors to assist in assigning approved projects to balance workload throughout the team
• Provides mentoring and training to Project Managers
• Is a resource for Project Managers for complex projects.

Minimum Qualifications

• Bachelor's degree in IT, Engineering, Business, or Healthcare Administration or equivalent combination of education and experience
• For “Safe Patient Handling” Program: Bachelor’s degree in Occupational Health & Safety, Occupational Therapy, Physical Therapy, or other related area of study. If a Registered Nurse, Associate’s degree in Nursing is accepted, but Bachelor’s is preferred.
• 3-5 years of healthcare and project management experience desired
• Strong analytical, computer, communication, and customer service skills

Preferred Qualifications

• Demonstrated project management experience effectively working with multiple, diverse stakeholders in a complex project environment
• Advanced degree preferred
• Experience managing projects within an established standard project lifecycle framework
• Ability to work independently with minimal supervision
• Excellent interpersonal skills including superior oral and written communications
• Strong analytical skills with expertise in one or more statistical modeling tools (Excel, Minitab, SPSS) preferred
• Experience in a large complex healthcare or academic healthcare setting preferred
• Clinical or healthcare operations experience preferred (e.g. nursing, lab or radiology operations, etc)
• Solid working knowledge of technical infrastructure and process, including: servers/storage, networks, configuration and change control, data warehouse and reporting technology, data conversion, system integration, HL7 interfaces, and testing

Required Licensure/Certification Skills

• None
• For “Safe Patient Handling” Program: Must have a current NYS license in one of the three areas: Registered Nurse, Physical Therapist, or Occupational Therapist.

Physical Requirements

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$69,000.00 - $97,240.00

City

Rochester

Postal Code

14617

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.