Project Manager

ABM Industries; Charlotte (NC); On-site; USD 62,000 - 70,000; Full time

Job summary

ABM Industries is seeking a Supporting Area Manager to oversee operations across multiple Charlotte-area sites and travel as needed. The role involves coordinating between first and second shifts, typically 4:00 PM to 1:00 AM, with scheduling adjusted for operational needs.

You will drive performance metrics, build and mentor teams, and partner with leaders to address service issues while maintaining safety and client satisfaction.

Qualifications

• Proven ability to manage, train and develop a team.
• Experience interacting with databases (MS Access).
• Data entry and meticulous record keeping.
• Proven ability to build and maintain professional working relationships.
• Experience managing multi-task operations.
• Ability to implement policies and procedures.
• Experience preparing and/or maintaining schedules and staffing levels.
• Effective verbal and non-verbal communication skills.

Responsibilities

• Oversee and maintain operational standards, performance metrics, and program execution across all assigned client fulfillment centers.
• Maintain a strong client relationship through consistent communication, responsiveness and follow through.
• Identify service gaps and implement best practices to improve operational consistency and delivery.
• Develop leaders and team members to build capability in client expectations and service standards.
• Partner with leaders and stakeholders to develop action plans that address service issues and resolve client escalations.
• Support cost control efforts by monitoring operational practices and helping to identify opportunities for profitability.
• Promote and uphold a strong safety culture by ensuring proper training and adherence to safety protocols.
• Deliver key performance indicators (KPIs) in accordance with client contractual requirements.
• Perform additional duties and special projects as assigned

Skills

Team leadership

Data entry

Relationship building

Multi-tasking

Scheduling

Communication

Policy implementation

Weather adaptability

Tools

MS Access

Job description

Job Description

The Supporting Area Manager will be responsible for overseeing operations across several different sites/locations in the Charlotte Area and must be available to travel between locations as needed. This position will primarily overlap between the first and second shifts, with a typical schedule of 4:00 PM to 1:00 AM, or as operational needs require.

Job Description

The Supporting Area Manager will be responsible for overseeing operations across several different sites/locations in the Charlotte Area and must be available to travel between locations as needed. This position will primarily overlap between the first and second shifts, with a typical schedule of 4:00 PM to 1:00 AM, or as operational needs require.

Pay $62,000-70,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Responsibilities

• Oversee and maintain operational standards, performance metrics, and program execution across all assigned client fulfillment centers.
• Maintain a strong client relationship through consistent communication, responsiveness and follow through.
• Identify service gaps and implement best practices to improve operational consistency and delivery.
• Develop leaders and team members to build capability in client expectations and service standards.
• Partner with leaders and stakeholders to develop action plans that address service issues and resolve client escalations.
• Support cost control efforts by monitoring operational practices and helping to identify opportunities for profitability.
• Promote and uphold a strong safety culture by ensuring proper training and adherence to safety protocols.
• Deliver key performance indicators (KPIs) in accordance with client contractual requirements.
• Perform additional duties and special projects as assigned

Qualifications

• Demonstrates knowledge and ability to interact with a database (MS Access),
• Data Entry and meticulous record keeping
• Proven ability to manage, train and develop a team.
• Proven experience building and maintaining professional working relationships.
• Proven background managing multi-task operations
• Ability to implement policies and procedures.
• Experience preparing and/or maintaining schedules and appropriate staffing levels.
• Effective verbal and non-verbal communication skills.
• Ability to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid, or windy weather conditions for long periods of time.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com