Project Manager

Global Technical Talent; Atlanta (GA); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in wireless communications is seeking a Project Manager, Service Delivery, to oversee real estate activities and manage client relationships in Atlanta. The role requires a Bachelor's degree and at least 5 years of relevant experience in project management, with responsibilities including site acquisition and project oversight. The position offers a remote work option and includes benefits such as medical insurance and a 401(k) retirement plan.

Benefits

Medical, Vision, and Dental Insurance

401(k) Retirement Plan

Qualifications

• At least 5 years of relevant experience in wireless service delivery and project management.
• Proven expertise in managing wireless service deployment projects.
• Strong organizational, planning, and project management skills.

Responsibilities

• Oversee real estate activities for all products in a given territory.
• Manage client relationships and ensure project timelines are met.
• Provide weekly market-level gap analysis reports.

Skills

Organizational skills

Planning skills

Project management skills

Interpersonal skills

Leadership skills

Education

Bachelor's degree in Business, Planning, Engineering, or Construction Management

Job description

Job Title: Project Manager, Service Delivery

Location: Atlanta, GA

Duration: 12-month Contract

Work Type: Remote

Job Description:

• We are seeking a Project Manager, Service Delivery to assist the Service Delivery team. The team is responsible for the delivery of services programs, developing new assets, and managing capital improvement and structural redevelopment projects across the portfolio.
• Day-to-day, you will oversee real estate activities for all products in a given geographic territory.
• As a Project Manager, Service Delivery, you will partner cross-functionally to manage client relationships at the market level while ensuring project timelines are met and within budget.

Responsibilities

• Serve as the local market real estate expert – support internal project-level contingencies requiring field presence (e.g., consent, LOAs, compound expansions, rooftops), lead complex permitting, and challenge site acquisition vendor forecast dates to ensure zoning and permitting timelines align with jurisdiction requirements.
• Take end-to-end accountability for deployment activities including site acquisition (internal & outsourced), leasing, due diligence, architectural/engineering services, zoning, permitting, project management, construction, deployment meetings, and closeout packages for assigned customers or product lines within a specific market.
• Act as the single point of contact at the market level for customer escalations and actively participate in deployment meetings and calls, providing current and accurate updates on customer priorities, project status, forecasts, aging, and issue resolution.
• Provide weekly market-level gap analysis reports highlighting overall status, out-of-customer items, aging, and additional customer reporting requests. Develop an in-depth understanding of customer expectations, including priorities, coverage objectives, timelines, equipment, system management, processes, and project volume at the market level.
• Maintain comprehensive knowledge of contracts, including scope of services, pricing, service level commitments, MLA fees, and bucket rights.
• Ensure accuracy of end-to-end forecast dates at project and market levels in systems like SiterraUS and other customer platforms by collaborating with cross-functional teams to meet and exceed customer expectations.
• Partner with customers from scope of work through post-NTP and installation completion, providing high-quality customer service.

Qualifications

• Bachelor's degree in Business, Planning, Engineering, Construction Management, or equivalent work experience.
• At least 5 years of relevant experience in wireless service delivery, project management, and vendor management.
• Proven expertise in managing wireless service deployment projects, site acquisition, or construction management.
• Deep understanding of customer standards, including equipment, RFDS, scope, and contract terms.
• Experience with construction drawings, from development to redlining and approvals.
• Approximately 30% travel required.
• Strong organizational, planning, and project management skills with the ability to prioritize effectively.
• Excellent interpersonal skills to work across different teams and levels.
• Leadership skills to motivate and drive team results.

Benefits:

• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan

About The Company

• A global REIT specializing in wireless and broadcast communications real estate and infrastructure, with over 180,000 communication sites worldwide, including nearly 41,000 properties in the US and approximately 139,000 internationally.

About GTT

• A minority-owned staffing firm and subsidiary of Chenega Corporation, a Native American-owned company. GTT values diversity and inclusion, serving Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utility, and retail sectors across the US and Canada.