Project Manager

Prototek Holdings LLC; Allentown (Lehigh County); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading manufacturing company seeks a Project Manager to support client initiatives and facilitate communication between departments. The role requires knowledge of prototyping processes, project management, and the ability to maintain strong relationships with clients. Suitable candidates will have experience in manufacturing and project management, striving for effective and timely solutions to meet client needs.

Benefits

Career advancement opportunities

Flexible Schedule

Competitive pay scale

Paid time off (PTO) starting at 80 hours

Education reimbursement program

Health, dental, vision, and life insurance

401(k) match

Qualifications

• 2-4 years of experience in traditional and additive manufacturing required.
• 3+ years of experience in project management preferred.
• Strong focus on customer service in a related technology or manufacturing industry.

Responsibilities

• Serve as clients’ main point of contact for prototyping and production needs.
• Prepare quotes and confirm specifications with technical personnel.
• Monitor manufacturing progress and ensure customer satisfaction.

Skills

Project Management

Customer Relations

Negotiation Skills

Effective Communication

Education

Degree in Business, Manufacturing, Engineering, Design, or related field

Tools

Microsoft Office

CRM Software

CAD Software

Job description

About Prototek
Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States includingfacilities in New Hampshire, Wisconsin, California, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered.For more information, visitwww.prototek.com.

Job Summary
The role of the Project Manager is to support client initiatives in creating prototype and production parts by aligning project requirements with company profitability. This position will have proficient knowledge of prototyping processes in order to understand client expectations and coordinate work within several departments. The ability to develop strong relationships, communicate effectively, and keep work organized will be crucial for success. This position will operate in a fast paced, demanding, yet rewarding environment.

Essential Functions

• Serve as clients’ main point of contact for prototyping and production needs via email, phone, video conference and/or in person
• Research, question, and understand customer needs to determine project achievability
• Recommend best combination of materials and processes based on project, budget, and timeframe requirements
• Prepare quotes by studying 2D prints, CAD files, and other documentation; consult with technical personnel to confirm quote specifications as needed
• Be proficient in all locations capabilities to provide clients with the best possible solutions.
• Utilize effective pricing strategies to meet company revenue and profitability goals
• Manage client timeframes in conjunction with the production schedules
• Monitor manufacturing progress, identify the need for issue escalation, recommend alternative solutions
• Verify completed projects against predetermined quality standards to ensure customer satisfaction
• Maintain internal systems and project documentation in an organized, electronic manner
• Evaluate third party vendors and coordinate outsourcing needs
• Maintain strong business relationships with key decision makers and influencers within assigned accounts; use networking skills to grow contact portfolio within assigned accounts
• Arrange client visits on or off site as needed to present company services and capabilities and secure business opportunities.
• Facilitate customer tours as needed
• Initiate, support and implement continuous improvement activities
• Remain highly informed of industry trends, market activities, and industry competitors to gain experience and identify opportunities for company growth
• Attend trade shows and industry events as needed to develop qualified leads and maintain relationships
• Provide backup support to colleagues as assigned
• Other duties as assigned

Technical Competencies

• Proficient knowledge of project management discipline
• Proficient knowledge of prototyping and manufacturing capabilities specific to Prototek
• Proficient knowledge continuous improvement methodologies and tools
• Proficient knowledge of industry materials, applications and technologies
• Proficient knowledge of reading designs, prints, and other technical drawings/files
• Proficient relationship management skills
• Proficient negotiation and presentation skills
• Proficient knowledge of general business practices
• Proficient computer literacy, including Microsoft Office, CRM, ERP and CAD related software

Behavior Competencies

• Demonstrate effective written and verbal communication skills to tactfully manage interactions with clients and colleagues
• Organize, prioritize and manage multiple simple to medium complexity projects in a cross-functional environment
• Grasp intermediate concepts, anticipate possible problems, and generate creative approaches with high-level problem-solving skills
• Exercise sound judgment in ambiguous situations when time is critical
• Demonstrate initiative and personal accountability to meet work demands; work effectively under pressure
• Demonstrate motivation and adaptability to achieve individual and company goals
• Take a strong focus to accuracy and detail of work

Education and Experience:

• Degree in Business, Manufacturing, Engineering, Design, or related field required
• 2 - 4 years’ experience in traditional and additive manufacturing required
• 3+ years’ experience in project management within the manufacturing industry preferred
• 3+ years’ experience in customer service in related technology or manufacturing industry preferred
• 3+ years' experience in sales and/or marketing preferred

Physical Requirements/Work Environment

• Ability to sit for extended periods of time
• Ability to use hands and fingers to operate computer and handle/feel small and large parts
• Ability to focus vision for: close vision, color vision, depth perception and adjusting to sharp focus
• Ability to lift up to 25 lbs occasionally throughout work week
• Noise conditions in production areas can be moderate to extreme, PPE required and provided
• Production areas may contain fumes or airborne particles, PPE provided upon request

Work Hours/Travel:

• 1st shift work schedule, Monday – Friday
• Remote work available upon approval and completion of training
• Local and overnight travel 10% or less

What Prototek Offers:

• Career advancement opportunities
• Flexible Schedule
• Competitive pay scale
• Paid time off (PTO) starting at 80 hours with annual increase for each year of service
• 9 paid Holidays annually
• Education reimbursement program
• Health, dental, vision, life and short-term disability insurance
• Company paid life and long-term disability insurance
• Employee Assistance Program (EAP)
• 401(k) match: 100% of 3% and 50% for 4% and 5%

Additional Information:
Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities. This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.

Apply TODAY! We look forward to meeting you!

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We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: [e-mail]. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229