Project Management Officer (PMO) - Web3

Trust Wallet; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Trust Wallet is seeking a PMO to bridge Product and Engineering, keeping complex projects on track and aligned. You’ll own plans, surface dependencies, and push initiatives to timely completion with warmth and care for the team.

You will build trusted relationships, run planning cadences, and deliver concise status updates to leadership while improving PMO processes and rituals for faster shipping in a fast-growing, fully remote setting.

Qualifications

• 3+ years in program management or PMO within tech/product-led companies.
• Genuine passion for Web3 and wallet infrastructure.
• Proven track record delivering cross-functional projects between Product and Engineering.
• Warm, caring, people-first style that builds trust.
• Results-driven with ability to push for timelines while preserving relationships.
• Technical fluency to understand engineering trade-offs and earn credibility.

Responsibilities

• Bridge Product and Engineering: translate priorities and keep scope aligned.
• Drive ETAs: own plans, milestones, and on-time delivery.
• Run planning cadences, sprint reviews, and cross-team syncs.
• Spot and clear blockers early and drive resolution.
• Build relationships and engagement across teams and leadership.
• Deliver clear status updates and project health reporting to leadership.
• Refine PMO processes, tools, and rituals to ship faster.

Skills

Program management

Cross-functional collaboration

Stakeholder management

Communication

Organizational skills

Technical fluency

Web3 awareness

Tools

Jira

Notion

Linear

Job description

About the company

Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.

THE ROLE

We're looking for a PMO to be the bridge between Product and Engineering. You'll keep complex, fast-moving projects on track, make sure teams are aligned and unblocked, and build the trusted relationships that make delivery happen.

This role is equal parts delivery driver and team connector. You hold people accountable to timelines, and you do it with warmth, empathy, and genuine care for the team.

JOB SCOPE:

• Bridge Product and Engineering: translate priorities, surface dependencies, and keep both sides aligned on scope, trade-offs, and timelines
• Drive ETAs and results: own project plans, track milestones, and push initiatives to completion on time
• Partner closely with PMs and engineering leads: run planning cadences, sprint reviews, and cross-team syncs that actually move work forward
• Spot and clear blockers early: identify risks, escalated the right issues to the right people, and drive resolution
• Build relationships and engagement: act as a trusted point of contact across teams, foster collaboration, and keep team dynamics healthy
• Bring visibility to leadership: deliver clear, concise status updates, delivery metrics, and project health reporting
• Improve how we work: refine PMO processes, tools, and rituals so teams ship faster with less friction

REQUIREMENTS:

• 3+ years in program management, technical program management, PMO within tech or product-led companies
• Genuine passion for Web3 and a sharp eye for where the industry - and wallet infrastructure specifically - is heading.
• A proven track record of driving cross-functional projects to delivery between Product and Engineering
• Warm, caring, people-first style: you build trust easily and people want to work with you
• Results-driven: comfortable pushing for timelines and holding teams accountable without damaging relationships
• Enough technical fluency to understand engineering trade-offs and earn credibility with engineers
• Excellent communicator who can align stakeholders at every level, from engineers to executives
• Highly organized: you thrive on bringing structure to ambiguity in a fast-moving environment
• Familiarity with tools like Jira, Notion, Linear, or similar
• Experience in a high-growth or scale-up environment

ADDITIONAL INFORMATION

This is a global and fully remote role. You must have the right to work for the country you are based.

WHY WORK AT TRUST WALLET?

• Be a part of the world's leading blockchain ecosystem that continues to grow.
• Excellent learning and career development opportunities.
• Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
• Tackle fast-paced, challenging and unique projects.
• Work in a truly global organization, with international teams and a flat organizational structure.
• Work fully remotely with flexible working hours.
• Enjoy competitive salary and benefits.

Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.