Project Management Business Analyst - Tools & Process

ViziRecruiter,LLC.; Salisbury (NC); Hybrid; USD 93,000 - 139,000; Full time

Job summary

Ahold Delhaize USA is seeking an Analyst IV, Business to gather business requirements, map processes, and document specifications for internal tools and PMO initiatives. The role supports analysis and solution delivery with a hybrid schedule (3 in-person days at Salisbury, NC, 2 remote days).

Responsibilities include collaboration with stakeholders, validation of requirements, and identifying process improvements.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 5+ years of business analysis experience.
• Strong analytical, documentation, and communication skills.
• Experience with project management methodologies (Waterfall, Agile Scrum, SAFe).
• Experience with technology-enabled process improvements preferred.

Responsibilities

• Document business requirements and functional specifications.
• Support process mapping, workflow creation, and gap analysis.
• Collaborate with stakeholders to clarify requirements and expected outcomes.
• Participate in solution reviews, testing support, and requirement validation.
• Identify opportunities to streamline processes and improve solution usability.

Skills

Analytical thinking

Documentation

Communication

Education

Bachelor's degree or equivalent

Tools

Clarity

Power BI

SharePoint

Atlassian tools

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

The Analyst IV, Business performs business requirements gathering, process analysis, and documentation to support enhancements and solutions that address defined business needs. This is in support of the Project Management Office for internal tools and processes.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.

Our core office location is Salisbury, NC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Document business requirements and functional specifications.
• Support process mapping, workflow creation, and gap analysis.
• Collaborate with stakeholders to clarify requirements and expected outcomes.
• Participate in solution reviews, testing support, and requirement validation.
• Identify opportunities to streamline processes and improve solution usability.

Requirements

• Bachelor's degree or equivalent years of work experience.
• 5+ years of business analysis experience.
• Strong analytical, documentation, and communication skills.
• Intermediate to advanced experience with Clarity, Power BI, SharePoint and Atlassian Tools.
• General understanding of project management methodologies including Waterfall, Agile scrum, SAFe.

Preferred Qualifications:

• Experience supporting technology-enabled process improvements.

Salary Range:$92,640-$138,960

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.