Hybrid Business Analyst - PMO Tools and Process

Adusa; Salisbury (NC); Hybrid; USD 93,000 - 139,000; Full time

Job summary

Ahold Delhaize USA is seeking an Analyst IV, Business to gather business requirements, map processes, and document specifications for internal tools and PMO initiatives. The role supports analysis and solution delivery with a hybrid schedule (3 in-person days at Salisbury, NC, 2 remote days).

Responsibilities include collaboration with stakeholders, validation of requirements, and identifying process improvements.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 5+ years of business analysis experience.
• Strong analytical, documentation, and communication skills.
• Experience with project management methodologies (Waterfall, Agile Scrum, SAFe).
• Experience with technology-enabled process improvements preferred.

Responsibilities

• Document business requirements and functional specifications.
• Support process mapping, workflow creation, and gap analysis.
• Collaborate with stakeholders to clarify requirements and expected outcomes.
• Participate in solution reviews, testing support, and requirement validation.
• Identify opportunities to streamline processes and improve solution usability.

Skills

Analytical thinking

Documentation

Communication

Education

Bachelor's degree or equivalent

Tools

Clarity

Power BI

SharePoint

Atlassian tools

Job description

Ahold Delhaize USA is seeking an Analyst IV, Business to gather business requirements, map processes, and document specifications for internal tools and PMO initiatives. The role supports analysis and solution delivery with a hybrid schedule (3 in-person days at Salisbury, NC, 2 remote days).

Responsibilities include collaboration with stakeholders, validation of requirements, and identifying process improvements.