Project Management Associate

Enact Solar; Pleasanton (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Reimbursement for approved business travel

Hands-on exposure to project management

PM exposure

Job summary

A renewable energy company in Pleasanton is seeking a Project Management Associate to manage projects and ensure customer satisfaction. Responsibilities include coordinating with customers and installers, developing project timelines, and maintaining records. Ideal candidates should have a bachelor's degree and some experience in project coordination. We offer competitive compensation and a collaborative team environment.

Qualifications

• 1–3 years of experience in project coordination or customer-facing roles.
• Flexibility to travel locally to customer sites.
• Experience in renewable energy or construction preferred.

Responsibilities

• Serve as the main point of contact for customers during project execution.
• Develop project timelines and manage payment schedules.
• Maintain accurate records of payments and communications.
• Liaise with installers to track progress, resolve issues, and ensure work meets customer satisfaction.
• Own customer payments processing, follow-ups, and closure of financial commitments.
• Maintain accurate records of payments, updates, and communications.
• Coordinate with cross-functional teams to resolve project-related challenges.
• Develop and improve processes for project tracking, payment management, and customer experience.

Skills

Strong communication and interpersonal skills

Organizational skills

Detail-oriented

Ability to handle multiple projects

Self-starter and ownership attitude

Ownership

Education

Bachelor’s degree or equivalent experience

Tools

CRM tools (Salesforce, Zoho, HubSpot)

Project management tools

HubSpot

Project management tools

Job description

Overview

Job Description: Project Management Associate

Location: Pleasanton, California (Candidates must be based in or around Bay Area)

Type: Full-time

Responsibilities

• Serving as the main point of contact for customers during project execution with the goal to obtain the highest customer satisfaction rating
• Developing project timelines for each project working with installers and managing payment schedules
• Setting clear expectations with customers, installers, and partners throughout the project lifecycle
• Liaising with installers to track progress, resolve issues, and ensure work is completed to customer satisfaction
• Taking complete responsibility for customer payments — including follow-ups, ensuring work completion, and closure of all financial commitments
• Maintaining accurate records of payments, project updates, and customer communications
• Coordinating with cross-functional teams to escalate and resolve project-related challenges
• Developing and improving processes for project tracking, payment management, and customer experience

Qualifications

Required:

• Bachelor’s degree or equivalent experience
• Based in or around Bay Area, California, with flexibility to travel locally to customer sites and banks
• 1–3 years of experience in project coordination, operations, or customer-facing roles (fresh graduates with the right attitude will also be considered)
• Strong communication and interpersonal skills; ability to build trust with customers and partners
• Highly organized, detail-oriented, and able to handle multiple projects simultaneously
• Self-starter with a “go the extra mile” attitude and strong sense of ownership
• Comfortable managing financial processes (payment follow-ups, cheque handling, and record-keeping)

Preferred:

• Experience working in renewable energy, construction, or related industries
• Experience working with contractors for solar or related construction
• Familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot)
• Exposure to project management tools and agile processes

What We Offer

• Competitive compensation package
• Reimbursement for all manager-approved business travel
• Opportunity to work in a growing, dynamic company with a collaborative team
• Hands-on exposure to project management, customer interaction, and ownership responsibilities