Project Lead - Sale and Events

MMD Services; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A hospitality solutions provider based in Chicago is seeking an experienced Project Lead to manage sales & events system training across hotel properties. The ideal candidate will have over 5 years of hotel management experience and expertise in Sales & Events systems. Responsibilities include leading logistics for training initiatives and ensuring smooth project coordination. Bilingual candidates fluent in English and Spanish are encouraged to apply, and travel may be required for training purposes.

Qualifications

• 5+ years of hotel sales & events management experience.
• Deep hands-on experience with Sales & Events systems, including Envision.
• 3+ years managing multiple initiatives or projects simultaneously.
• Strong organizational skills and communication abilities.
• Comfortable facilitating training in virtual and in-person environments.

Responsibilities

• Lead training logistics and delivery across multiple hotel properties.
• Coordinate project timelines, tasks, and dependencies.
• Serve as a communication point for project stakeholders.
• Partner with hotel leadership for successful onboarding.
• Facilitate engaging training sessions for system adoption.

Skills

Hotel sales & events management experience

Sales & Events systems expertise

Communication skills

Stakeholder management

Training facilitation

Bilingual English and Spanish

Education

Bachelor’s degree in Hospitality Management

Tools

Project management tools

Sales & Events management systems

Job description

This person must be able to travel 4-5x for training, 1 week at a time, usually in summer, Mexico or Caribbean travel for training.

Overview

We are seeking an experienced Project Lead with strong Sales & Events systems expertise and proven project coordination skills to support large-scale system implementations across a portfolio of hotel properties. This role partners closely with Sales & Events Systems teams and operational stakeholders to ensure smooth, consistent, and on-time delivery of system training and onboarding.

Responsibilities

• Lead planning, logistics, and delivery of sales & events system training initiatives across multiple hotel properties
• Coordinate and manage project timelines, milestones, tasks, and dependencies
• Serve as a central point of communication for project stakeholders, ensuring alignment and visibility throughout deployment
• Partner with hotel leadership to plan and execute successful onboarding experiences, including training logistics, scheduling, and resource coordination
• Participate directly in virtual and onsite training sessions, providing hands-on support to trainers and learners
• Support system configuration and onboarding of hotel teams into the sales & events technology ecosystem
• Facilitate engaging virtual and in-person training sessions to drive meaningful system adoption
• Support training and development plans for internal project team members
• Identify risks, escalate issues as needed, and help ensure consistent project execution across properties

Qualifications

• 5+ years of hotel sales & events management experience
• Deep hands-on experience with Sales & Events systems, including Envision
• 3+ years of experience managing or coordinating multiple initiatives or projects simultaneously
• Strong organizational, communication, and stakeholder management skills
• Comfortable facilitating training in both virtual and in-person environments
• Fluent in English and Spanish
• Willingness to travel regionally as needed to support deployments

Preferred Qualifications

• Proven experience in project coordination or system implementation roles
• Proficiency with project management tools and methodologies
• Bachelor’s degree in Hospitality Management or related field

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.