Project Director - DE Highway Client Service Leader

HNTB Corporation; Philadelphia (Philadelphia County); On-site; USD 150,000 - 210,000; Full time

Job summary

HNTB Corporation seeks a Project Director to serve as the DelDOT Client Service Leader, overseeing mega and super mega projects while delivering client value through the firm’s Sophisticated Delivery Approach. You will manage client relationships, contracts, and project controls to ensure objectives are met.

You will lead staffing, pursue major opportunities, and present proposals. A bachelor’s degree with substantial experience is required, with DelDOT experience and professional certifications

Qualifications

• Bachelor's degree and 12 years of relevant experience, including 4 years delivering mega or super mega projects.
• DelDOT experience preferred.
• Master's degree and 20 years relevant experience (preferred).
• Professional Engineer (PE) certification and PMP are preferred.

Responsibilities

• Develops and nurtures key client relationships; serves as primary company contact on assigned projects.
• Communicates effectively with clients to identify needs and evaluate solutions.
• Responsible for financial performance on projects and managing budgets, schedules, and scope.
• Staffs projects according to the project Work Plan with Directors and Managers.
• Leads pursuits of mega projects and participates in pursuits for super mega projects.
• Oversees staffing, recruitment, development, retention, and performance reviews.
• Leads interview and proposal presentations to the client and industry.
• Performs other duties as assigned.

Education

Bachelor's degree in relevant field

Job description

What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Project Director Position Overview

This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitor delivery, grow sales and revenue, and foster ultimate client satisfaction. In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm's project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project.

What You'll Do

• Develops and nurtures key client relationships and is the primary company contact on assigned projects.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies.
• Responsible for financial performance on projects.
• Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction.
• Sets priorities, obtains commitments, and engages required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan.
• Collaborates with office and division leadership in solving challenges and ensuring business objectives are met.
• Supervises and mentors team to achieve overall project objectives.
• Where appropriate, oversees the project's Project Managers.
• Responsible for/oversees project staffing, including, but not limited to recruitment, hiring, development, retention and succession of project staff; development of plan for project staff reporting; and support for performance and compensation reviews.
• Leads pursuits of mega projects and/or actively involved as part of the pursuit team for super mega projects.
• Partners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA).
• Works with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials.
• Leads interview and proposal presentations to the client as well as general presentations within the industry.
• Performs other duties as assigned.

What You'll Need

• Bachelor's degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects.

What We Prefer

• DelDOT Experience
• Master's degree
• 20 years relevant experience
• Professional Engineer (PE) certification
• Project Management Professional (PMP)

Additional Information

HNTB Total Rewards. Equal Opportunity Employer/Disability/Veteran Visa sponsorship is available for this position.

Locations: Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Wilmington, DE.

At HNTB, we are harnessing the power of collaboration and innovation to establish a new vision for the future of mobility across our country. You don't have to look far to see our impact. For more than a century, HNTB's spark has connected people and places, expanded opportunity, and left a lasting impact on our communities. Our culture of integrity and inclusion, combined with groundbreaking solutions, has affirmed our reputation and positioned our firm as the industry leader in delivering extraordinary value. When you join HNTB, you are joining an employee-owned firm founded on the values of integrity, collaboration, personal accountability, respect for others, and the development of all employees. We are committed to the continual improvement of an inclusive workplace. We encourage our employees to bring their whole and authentic selves to work, provide them a meaningful welcoming environment where they are valued, celebrated and respected. Diversity of thought and unique perspectives drives innovation, engagement and retention, which makes HNTB better and brings value to our clients and our communities.

Equal Opportunity Employer HNTB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other status protected by law. We will provide reasonable accommodations for qualified individuals with a disability where appropriate.

Work Authorization In compliance with the Immigration Reform and Control Act of 1986, we will only employ qualified individuals legally authorized to work in the United States (if the position is or will be one which is subject to U.S. law). Verification of employment eligibility will be required. HNTB participates in E-Verify. Know your rights: Right to Work