Project Director - DE Highway Client Service Leader

HNTB; Harrisburg (Dauphin County); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

HNTB is seeking a Project Director to serve as the DelDOT Client Service Leader (CSL). You will oversee mega and super mega projects, including contracting, project controls, quality, risk, and change management, and apply HNTB's Sophisticated Delivery Approach on each engagement.

The role requires developing client strategies, nurturing relationships, staffing projects, and coordinating with leadership to meet objectives and client satisfaction.

Qualifications

• Bachelor's degree in a relevant field is required.
• 12 years of relevant experience including 4 years successfully managing and delivering mega/super mega projects.

Responsibilities

• Oversee client relationships and act as primary company contact on assigned projects.
• Manage financial performance including cash, budget, schedule and scope to meet client satisfaction.
• Staff projects by coordinating with leadership and recruiting, developing, and retaining team members.
• Lead mega project pursuits and contribute to proposals and presentations to clients.

Education

Bachelor's degree in relevant field

Job description

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitory delivery, grow sales and revenue, and foster ultimate client satisfaction.

In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm’s project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project.

What You'll Do

• Develops and nurtures key client relationships and is the primary company contact on assigned projects. Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies.
• Responsible for financial performance on projects. Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction.
• Sets priorities, obtains commitments, and engages required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan.
• Collaborates with office and division leadership in solving challenges and ensuring business objectives are met.
• Supervises and mentors’ team to achieve overall project objectives. Where appropriate, oversees the project's Project Manager(s). Responsible for/oversees project staffing, including, but not limited to; recruitment, hiring, development, retention and succession of project staff; development of plan for project staff reporting; and support for performance and compensation reviews.
• Leads pursuits of mega projects and/or actively involved as part of the pursuit team for super mega projects. Partners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). Works with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials. Leads interview and proposal presentations to the client as well as general presentations within the industry.
• Performs other duties as assigned.

What You'll Need

• Bachelor's degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects

What We Prefer

• DelDOT Experience
• Master's degree
• 20 years relevant experience
• Professional Engineer (PE) certification
• Project Management Professional (PMP)

Visa sponsorship is available for this position.

Notice To Third-party Agencies

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Job Type: Regular

Full/Part Time: Full time

Job Category: Engineering Group

ReqID: R-31943

Locations: Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA