Project & Database Coordinator- Foundation

gici; United States; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Full benefits

Job summary

The Goodwill Foundation seeks a Database & Project Coordinator to maintain donor data and assist with data- and operations-related projects that contribute to fundraising efforts. You will manage donor profiles, gift entries, and reporting while supporting data integrity across CRM tools like Salesforce.

You will collaborate with Foundation leadership to ensure timely, accurate donor information, generate dashboards, and support grant tracking and events as needed.

Qualifications

• Experience with donor databases and data integrity.
• Strong analytical and reporting capabilities.
• Ability to manage multiple tasks and meet deadlines.
• Proven collaboration with leadership and teams.
• Proficiency with Google Workspace and MS Office.
• Familiarity with Raiser's Edge and Salesforce is a plus.

Responsibilities

• Maintain donor database and donor profiles with accuracy.
• Enter gifts and reconcile donations, prepare reports.
• Support data integrity, audits, and system upkeep.
• Assist with grant tracking and entry processes.
• Prepare mailing lists and segmentation for communications.
• Help with donor events and on-site coordination as needed.

Skills

Database management

Data analysis

Attention to detail

Communication skills

Teamwork

Adaptability

Continuous learning

Autonomy

Problem solving

Tools

Raiser's Edge

Salesforce

Google Workspace

Microsoft Office

Reporting tools

Job description

This is a M-F role based out of the Indianapolis, IN area, so candidates will need to live within commuting distance. The salary range is $20-$23/hr. It includes full benefits (below).

J ob Summary

The Database & Project Coordinator supports the work of the Goodwill Foundation team by helping maintain accurate donor data and assisting with data- and operations-related projects that contribute to the organization's fundraising efforts. The Goodwill Foundation advances Goodwill Legacy Group's life-changing mission by identifying and securing philanthropic resources across our territory. In this role, the Coordinator assists with maintaining the donor database, entering and managing gift and constituent information, preparing reports and mailing lists, and supporting data integrity and system upkeep. The position works closely with Foundation leadership and team members to help ensure fundraising operations run smoothly and donor information is accurate, timely, and reliable.

Example Duties and Activities

Database Administration (80%)

• Partners with Foundation leadership and team members to support a culture of philanthropy and connect donors to Goodwill's mission.
• Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles.
• Maintains the donor database, ensuring accurate, consistent, and complete records across all users.
• Manages gift entry and reconciliation processes, including batch tracking, financial reporting support, and coordination with Finance and Accounting.
• Assists the Accounting team with annual audit preparation needs.
• Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters.
• Prepares donor profiles by proactively reviewing upcoming meetings and events.
• Ensures consistent and thorough documentation of donor interactions through case notes.
• Produces reports, dashboards, and data analysis to evaluate fundraising performance and support Foundation staff and Board decision-making.
• Creates data segments and mailing lists for direct mail, newsletters, event invitations, and other donor communications.
• Oversees data integrity efforts, including routine audits, duplicate management, and coding updates.
• Supports grant tracking and entry processes.
• Maintains and supports additional Foundation systems, such as fundraising software, volunteer platforms, and CRM tools (e.g., Salesforce).
• Assists with donor events, including registrations, nametags, and on-site check-in/check-out to ensure a positive donor experience.
• Stays current on nonprofit fundraising trends, data best practices, and emerging tools.

Other Duties (20%)

• Assist with grant reporting as needed.
• Supports events and other foundation-related activities as-needed.
• Ability to occasionally work a flexible schedule beyond normal business hours.
• Other related duties as assigned.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Database Management Expertise - Experience working with databases and understanding data structures, accuracy, and integrity. Strong attention to detail with the ability to spot patterns, solve problems, and improve processes.
• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction.
• Technical Knowledge - Proficiency with Google Workspace and Microsoft Office. Experience with database management, data mining, and reporting tools. Prior experience with Raiser's Edge and/or Salesforce is a plus.
• Teamwork - Works well with others and makes valued contributions in a team setting in order to achieve the required goals and outcomes. Contributes to creating a positive work environment that promotes productivity, mentoring, teamwork, and partnership.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
• Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.
• Continuous Learning - Stays current on trends related to the practices and procedures for the nonprofit sector. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.
• Autonomy - Takes initiative without waiting to be directed,