Project Coordinator - Support Services

Almac Group; Souderton (Montgomery County); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Full medical, vision & dental benefits

20 days of PTO + 12 holidays per year

Company paid long and short term-disab

401k company match

Professional development programs

Job summary

Almac Group is seeking a Project Coordinator, Support Services in Souderton, PA to manage day-to-day customer project delivery across our clinical services departments. You will coordinate tasks between the customer support, operations, and supply chain groups to ensure smooth project execution.

The role requires a Bachelor’s or equivalent experience with solid customer service skills; pharmaceutical or clinical supplies exposure is preferred.

Qualifications

• Bachelor’s with 6+ months customer and/or community service experience or an Associate degree with 2+ years’ work experience or HS / GED with 4+ years’ work experience
• Strong customer Service experience

Responsibilities

• Perform specific tasks in area of expertise as defined below (either Support Services or Close Out related tasks)
• Act as a backup when required in any area defined below (either Support Services or Close Out related tasks)
• Liaise with Finance and other departments as needed to investigate and reconcile invoice queries

Skills

Customer service

Communication

Education

Bachelor's degree

Associate degree

High School Diploma or GED

Job description

Almac Group is currently looking for a Project Coordinator, Support Services for our Souderton, PA facility. The principle function of the Project Services department is the day-to-day management of all Almac Clinical Services customers. The department coordinates all aspects of the delivery of customer projects as specified in the quotation. In order to achieve this, the department is divided into a customer support group, an operations support group and a supply chain management group.

Responsibilities include but are not limited to:

• Perform specific tasks in area of expertise as defined below (either Support Services or Close Out related tasks)
• Act as a backup when required in any area defined below (either Support Services or Close Out related tasks)
• Liaise with Finance and other departments as needed to investigate and reconcile invoice queries

Qualifications:

• Bachelor’s with 6+ months customer and/or community service experience or an Associate degree with 2+ years’ work experience or HS / GED with 4+ years’ work experience
• Strong customer Service experience

Preferred:

• Bachelor's Degree in Science or business related field preferred.
• Pharmaceutical or clinical supplies industry experience.
• Knowledge of clinical trials and the pharmaceutical industry, knowledge of the contract packaging industry, or knowledge of logistics/supply chain management.
• Knowledge of the packaging and distribution of clinical trial medication highly preferred

What Almac Group can offer YOU!

• Full medical, vision & dental benefits the 1st of the month after start date
• 20 days of PTO to start plus 12 holidays per year
• Company paid long and short term disability along with life insurance
• 401k company match
• Professional development programs/ continuous learning opportunities

Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing almost 5,000 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.

RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.

EEO is the Law

EEO is the Law GINA Supplement

Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at [e-mail] to request assistance.