Project Coordinator / Project Manager - Translation.

ZipRecruiter; Birmingham (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative company is seeking a Translation Project Coordinator / Project Manager to enhance their dynamic team. This role offers an exciting opportunity to engage with clients and subcontractors, ensuring exceptional service and effective project management. You will be responsible for handling customer orders, sourcing subcontractors, and utilizing in-house CRM software. This position promises excellent career progression, supported training, and performance-related bonuses. If you thrive in a fast-paced environment and are committed to delivering outstanding customer service, this is the perfect opportunity for you.

Benefits

Career progression opportunities

Company-supported training

Performance-related bonuses

Qualifications

• Degree in Translation or relevant Project Management experience is essential.
• Strong communication and customer service skills are a must.

Responsibilities

• Provide excellent customer service to clients and subcontractors daily.
• Manage customer orders and subcontractor sourcing effectively.

Skills

Organisation

Communication

Customer Service

Attention to Detail

Time Management

Education

Degree in Translation

Tools

CRM Software

Job description

Job Description

Mission Translate is looking for Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company.

On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses.

If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.

The responsibilities of the role include:

• Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
  




• Customer support and complaints handling
  




• Management and processing of customer orders
  




• Sourcing and management of subcontractors
  




• Using in-house CRM software
  




• Undertaking videoconferencing sessions
  




• Data entry
  




• Filing
  




• Diary management
  




• Excellent organisation and timekeeping
  




• Strong communication, both written and oral
  




• A positive and friendly approach to customers
  




• A commitment to delivering excellent customer services
  




• The ability to work under time pressure and meet deadlines
  




• Meticulous attention to detail
  

Required skills/attributes include:

• Excellent organisation and timekeeping
  




• Strong communication, both written and oral
  




• A positive and friendly approach to customers
  




• A commitment to delivering excellent customer services
  




• The ability to work under time pressure and meet deadlines
  




• Meticulous attention to detail