Project Coordinator: Order Fulfillment & Customer Coordination

Southern CaseArts, Inc.; Jasper (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA and FSA

Life and disability insurance

401(k) with company match

Paid time off

10 paid holidays annually

Job summary

Royston LLC in Jasper, GA is seeking a detail‑oriented order specialist to manage order placement, data entry, and customer communications. You will coordinate with multiple departments to ensure accurate pricing, PO reconciliation, and timely fulfillment of orders.

Ideal candidates will have strong Excel/Word skills, be able to multitask in a fast-paced environment, and possess team-oriented collaboration. SAP Ariba or Coupa experience is a plus.

Qualifications

• Proficiency in Microsoft Word and Excel.
• Logical thinking ability.
• Ability to perform duties with limited supervision.
• Ability to multi‑task in a fast paced environment.
• Ability and desire to work in a team environment.
• Previous experience with SAP Ariba and/or Coupa – Preferred, but not required.

Responsibilities

• Identify customer account number, parts numbers, and pricing to complete entry.
• Reconcile any purchase order differences with the customer.
• Enter order into Royston order system.
• Process credit card for prepayment orders.
• Create manufacturing process notice, if applicable (priority shipment or corrective action orders).
• Maintain project folders for storing customer communication and complete project tracker.
• Communicate to other departments to execute job duties for completion of orders.
• Complete entry and confirm details to customer.
• Navigate and utilize customer portals including, but no limited to, purchase order retrieval, approval, and status updates.
• Monitor project schedules to secure customer dates are met.
• Track shipments upon customer request; begin investigation into any delayed or missing shipments; create orders for defective or missing items.
• Analyze Royston installation reports for completion of project.
• Coordinate Return Goods Authorizations.
• Assist customer and Accounting with invoicing issues by providing required order documents.

Skills

Microsoft Word

Microsoft Excel

Logical thinking

Multi-tasking

Team player

Tools

SAP Ariba

Coupa

Job description

Royston LLC in Jasper, GA is seeking a detail‑oriented order specialist to manage order placement, data entry, and customer communications. You will coordinate with multiple departments to ensure accurate pricing, PO reconciliation, and timely fulfillment of orders.

Ideal candidates will have strong Excel/Word skills, be able to multitask in a fast-paced environment, and possess team-oriented collaboration. SAP Ariba or Coupa experience is a plus.