Project Coordinator - JACKS CARE (CCAMPIS)

Stephen F. Austin State University; Nacogdoches (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Stephen F. Austin State University is seeking a program coordinator to support parenting students in the JACKS CARE initiative, coordinating individualized case management and connecting participants with childcare and community resources.

Reporting to the Program Director, the role involves developing success plans, maintaining confidential records, and collaborating with university offices and community partners to support degree completion.

Qualifications

• Bachelor's degree in social work, student affairs, higher education, psychology, or a related field is required.
• Two years of related experience, including case management, student support services, family-support services, or related helping professions supporting individuals experiencing financial, caregiving, or academic barriers, is required.
• Experience in higher education, referral coordination, community-resources navigation, or programs serving students with high levels of need is preferred.

Responsibilities

• Coordinates individualized, interpersonal support and case management to assigned JACKS CARE participants.
• Assesses participant needs and works with participants to develop, implement, and monitor individualized success plans.
• Connects participants with childcare, institutional, community, and other wraparound service resources based on identified needs.
• Coordinates maintaining communication with participants regarding referrals, services, barriers, and progress toward identified goals.
• Maintains accurate and confidential case-management records, including participant needs, referrals, service utilization, follow-up, and academic progress.
• Maintains regular contact with assigned students to support their academic progress and assist them toward degree completion.
• Collaborates with project staff, university offices, childcare providers, and community partners to coordinate services and address participant needs.
• Assists with participant recruitment, onboarding, project activities, workshops, and other student-support programming.
• Collects and maintains participant and program information to support project tracking, evaluation, continuous improvement, and reporting.

Skills

University policies

Student-support systems

Referral processes

Computer software skills

Education

Bachelor's degree in related field

Job description

JOB DESCRIPTION

Grant Funded Position – continued employment contingent onfunding

This is a professional position responsible for coordinating individualized, relationship-based support and case management forparenting students participating in the JACKS CARE initiativefunded through the U.S. Department of Education’s Child Care AccessMeans Parents in School (CCMAPIS) program. Responsible forassessing participant needs, developing and monitoringindividualized success plans, connecting participants withchildcare and other institutional and community resources, andproviding ongoing follow-up to support student persistence anddegree completion. Works under general supervision, withconsiderable latitude for the use of initiative and independentjudgment. Reports to the Program Director.

QUALIFICATIONS

Bachelor’s degree in social work, student affairs, highereducation, psychology, or a related field is required.

Two years of related experience, including case management, student support services, family-support services, or related helpingprofessions supporting individuals experiencing financial,caregiving, or academic barriers, is required. Experience workingin higher education, referral coordination, community-resourcenavigation, or programs serving students with high levels of needis preferred.

ESSENTIAL JOB FUNCTIONS

1. Coordinates individualized, interpersonal support and casemanagement to assigned JACKS CARE participants.
2. Assesses participant needs and works with participants todevelop, implement, and monitor individualized success plans.
3. Connects participants with childcare, institutional, community,and other wraparound service resources based on identifiedneeds.
4. Coordinates maintaining communication with participantsregarding referrals, services, barriers, and progress towardidentified goals.
5. Maintains accurate and confidential case-management records,including participant needs, referrals, service utilization,follow-up, and academic progress.
6. Maintains regular contact with assigned students to supporttheir academic progress and assist them toward degreecompletion.
7. Collaborates with project staff, university offices, childcareproviders, and community partners to coordinate services andaddress participant needs.
8. Assists with participant recruitment, onboarding, projectactivities, workshops, and other student-support programming.
9. Collects and maintains participant and program information tosupport project tracking, evaluation, continuous improvement, andreporting.

NON-ESSENTIAL JOB FUNCTIONS

1. May be required to travel to various off-campus locations toattend meetings and project-related activities.
2. May work evenings, nights, and weekends as necessary.
3. Performs other related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

The individual must possess the following knowledge, skills, andabilities or be able to explain and demonstrate that the individualcan perform the essential functions of the job, with or withoutreasonable accommodation.

1. Knowledge of, or ability to learn, university policies andprocedures.
2. Knowledge of, or ability to learn, higher educationstudent-support systems, community resources, and referralprocesses.
3. Skill in using computer applications including spreadsheet,database, and word processing software.
4. Skill in service orientation by actively looking for ways tohelp people.
5. Ability to learn office and university-specific software.
6. Ability to communicate effectively in both oral and writtenform.
7. Ability to provide individualized, interpersonal support andcase management to students experiencing financial, caregiving,academic, or other barriers.
8. Ability to establish and maintain effective workingrelationships with faculty, staff, students, and members of thepublic.
9. Ability to work effectively and patiently with students.
10. Ability to identify problems, evaluate alternatives, andimplement effective solutions.
11. Ability to coordinate referrals, maintain communication, andassist students in navigating institutional and communityresources.
12. Ability to process and handle confidential information withdiscretion.
13. Ability to accurately prepare and maintain records, files, andreports.
14. Ability to analyze, organize, and prioritize work while meetingmultiple deadlines.
15. Ability to work evenings, nights, and weekends asnecessary.

SPECIAL CONDITIONS OF EMPLOYMENT

Safety Statement

Stephen F. Austin State University recognizes the potential foraccidents in performing job-related tasks. SFA promotes a safeworking environment. Employees will be responsible for completingassigned tasks safely and efficiently. Employee evaluations willinclude safe job performance.

This is a security-sensitive position subject to criminal recordcheck.

This is an IT-sensitive position subject to Computer and NetworkSecurity policy.

Sponsorship Statement

In accordance with USCIS regulations, successful applicants must belegally able to accept work in the United States. We are unable tosponsor or take over sponsorship of an employment visa at thistime.