Project Coordinator (Customer Relations & Workflow)

FASTSIGNS Parker/Castle Rock; Canton (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

FASTSIGNS Parker/Castle Rock in Canton, OH is seeking a Project Coordinator to be the essential link between customers and our workflow. You will help enhance customer relations while guiding projects from concept to completion.

In this role you will manage inquiries, coordinate timelines, and collaborate with design and production teams to ensure accuracy and timely updates for clients and stakeholders. You will utilize a suite of software to streamline operations, assist with permits, support

Qualifications

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A positive demeanor with a customer-first attitude.
• Ability to work in a fast-paced environment and manage multiple projects.
• 2+ years of experience in the sign and graphics industry

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Skills

Project coordination

Customer service

Communication

Organizational skills

Google & Microsoft Office

Multi-tasking

Sign/graphics industry knowledge

Education

Bachelor's degree in Business/Communication

Tools

Google Workspace

Microsoft Office

Project management tools

Job description

About The Role

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Benefits

• Health insurance
• Paid time off
• Vision insurance

About The Role

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Requirements

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A positive demeanor with a customer-first attitude.
• Ability to work in a fast-paced environment and manage multiple projects.
• 2+ years of experience in the sign and graphics industry

About Us

FASTSIGNS #224101 has been a leader in the sign and graphics industry for over 30 years, providing high-quality products and exceptional service to our clients. Our customers love us for our innovative solutions and quick turnaround times, while our employees appreciate the supportive and collaborative work environment that fosters growth and creativity.

Compensation: $20.00 - $25.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.