Project Coordinator: Customer Experience & Delivery

Bathworks; Troy (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Re-Bath of Southeast Michigan is seeking a highly organized Project Coordinator to guide the customer journey from contract through installation and completion. You will coordinate with Sales, Operations, Production, Installation, Customer Service, and leadership to keep projects visible and moving.

This role requires proactive communication, attention to detail, and the ability to manage multiple projects simultaneously.

Qualifications

• Strong written and verbal communication skills.

Responsibilities

• Maintain and review customer project files and track milestones.
• Provide accurate status updates throughout projects.
• Coordinate with Sales, Operations, Production, Installation, and Customer Service.
• Ensure documentation is complete and information is obtained when missing.
• Identify and communicate risks and delays early.

Skills

Organized

Communication

Multitasking

Attention to detail

Customer service

Tools

CRM software

Project management software

Microsoft Office

Outlook

Excel

Job description

Re-Bath of Southeast Michigan is seeking a highly organized Project Coordinator to guide the customer journey from contract through installation and completion. You will coordinate with Sales, Operations, Production, Installation, Customer Service, and leadership to keep projects visible and moving.

This role requires proactive communication, attention to detail, and the ability to manage multiple projects simultaneously.