Project Coordinator - CMMC & Cybersecurity

SugarShot; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Job summary

SugarShot is seeking a detail-oriented Project Coordinator to support our Project Management and Service Delivery teams in an MSP environment, focusing on cybersecurity and CMMC-related projects for defense contractors and organizations within the Defense Industrial Base (DIB).

The role coordinates project activities, assigns work, schedules resources, tracks progress, and maintains visibility into project status across multiple client engagements.

Qualifications

• 2+ years experience as a Project Coordinator or similar operational role.
• Experience in IT MSP or professional services environments.
• 2+ years coordinating cybersecurity projects.
• Experience with defense contractors or DIB organizations.
• Familiarity with CMMC readiness, remediation, or assessment prep.
• Knowledge of NIST SP 800-171 and CUI handling requirements.
• Strong scheduling, task management, and ticket workflows.

Responsibilities

• Coordinate and schedule work across multiple active projects.
• Assign tickets and tasks based on workload and priorities.
• Monitor progress and follow up on overdue or at-risk items.
• Maintain accurate ticket statuses and project records.
• Assist with project schedules, milestones, timelines, and dependencies.
• Coordinate resource schedules and balance workloads.
• Identify scheduling conflicts and project risks.
• Support CMMC readiness activities and evidence collection.
• Facilitate communication among PM, engineers, compliance, and clients.
• Assist with kickoff, meetings, and ongoing administration.

Skills

Project coordination

Scheduling

Resource coordination

Ticket-based workflows

Communication

Tools

ConnectWise PSA

Moovila

Pylon

Linear

SharePoint

Job description

Project Coordinator – CMMC & Cybersecurity

Position Details

• Department: Project Management / Service Delivery
• Reports To: Project Manager
• Position Type: Full-Time
• Location: Remote – US Based Required

Position Summary

We are seeking a highly organized and proactive Project Coordinator to support our Project Management and Service Delivery teams in an IT Managed Services Provider (MSP) environment, with a focus on cybersecurity and CMMC-related projects for defense contractors and organizations within the Defense Industrial Base (DIB). This role is responsible for coordinating project activities, assigning work, scheduling resources, monitoring task progress, and maintaining visibility into project status across multiple client engagements. Experience supporting defense-sector clients and coordinating work tied to CMMC requirements is required. The ideal candidate thrives in a structured, process-driven environment and understands the importance of accurate documentation, clear ownership, and timely execution in security and compliance projects. This position serves as a key liaison among the Project Manager, technical resources, compliance stakeholders, and service delivery teams to ensure work is properly assigned, scheduled, tracked, and completed on time. The Project Coordinator reports directly to the Project Manager and provides project administration, resource coordination, and operational support across the project portfolio.

Key Responsibilities

• Coordinate and schedule work assignments across multiple active projects.
• Assign project tickets and tasks to appropriate resources based on workload, availability, skills, and project priorities.
• Monitor task progress and proactively follow up on open, overdue, or at-risk work items.
• Review, update, and maintain accurate ticket statuses and project records to support reporting and visibility.
• Assist the Project Manager with maintaining project schedules, milestones, timelines, dependencies, and deliverables.
• Coordinate resource schedules and help balance workloads across project teams.
• Identify and elevate scheduling conflicts, resource constraints, project risks, and delivery concerns.
• Coordinate CMMC readiness and remediation activities, tracking assignments, dependencies, milestones, and outstanding deliverables.
• Maintain visibility into documentation and evidence collection tasks, following up with assigned owners to ensure completion.
• Facilitate communication among the Project Manager, engineers, compliance stakeholders, service delivery teams, and client contacts.
• Coordinate with external assessment resources as directed by the Project Manager.
• Assist with project kickoff preparation, status meetings, follow‑up activities, and ongoing project administration.
• Maintain project documentation, schedules, reports, meeting notes, action items, and supporting records.
• Follow established requirements for handling sensitive client information and project documentation.
• Help ensure project workflows, standards, and operational processes are consistently followed.
• Support continuous improvement initiatives related to project delivery, resource management, scheduling, and operational efficiency.
• Assist the Project Manager with additional responsibilities and special projects as needed.

Required Qualifications

• Two or more years of experience as a Project Coordinator, Project Scheduler, Resource Coordinator, Dispatch Coordinator, or in a similar operational role.
• Experience working for or supporting an IT Managed Services Provider (MSP), technology services organization, or professional services organization.
• Two or more years of experience supporting or coordinating cybersecurity projects.
• Experience supporting defense contractors or organizations within the Defense Industrial Base (DIB).
• Working knowledge of CMMC (Cybersecurity Maturity Model Certification) and experience coordinating CMMC readiness, remediation, or assessment preparation activities.
• Familiarity with NIST SP 800-171 and the handling requirements associated with Controlled Unclassified Information (CUI).
• Strong understanding of project scheduling, task management, resource coordination, and ticket-based workflows.
• Experience coordinating multiple concurrent projects and competing priorities.
• Excellent organizational, time management, follow-through, and communication skills.
• Strong attention to detail and commitment to process consistency.
• Proficiency with Microsoft 365 applications, including Teams, Outlook, Excel, and SharePoint.
• Ability to work independently in a fully remote environment while collaborating effectively with distributed teams.

Nice to Have

• CAPM (Certified Associate in Project Management) certification.
• Experience with ConnectWise Manage or ConnectWise PSA.
• Experience with Moovila.
• Experience with Pylon.
• Experience with Linear.
• Experience with other Professional Services Automation (PSA), project delivery, scheduling, or resource planning tools.

Success Factors

• Ensure project work is assigned and scheduled accurately and efficiently.
• Maintain visibility into project status, resource assignments, dependencies, and task completion.
• Help reduce project delays caused by scheduling conflicts, incomplete updates, or unclear task ownership.
• Keep CMMC readiness, remediation, documentation, and evidence collection activities organized and progressing against established timelines.
• Provide timely and effective support to the Project Manager and project delivery teams.
• Maintain accurate, complete, and appropriately handled project records.
• Build strong working relationships across project management, engineering, compliance, and service delivery teams.
• Promote consistency, follow-through, and accountability throughout the project execution process.

About the Role

This position is ideal for someone who enjoys detailed coordination and operational execution within an IT Managed Services Provider (MSP) organization supporting defense-sector clients. The Project Coordinator plays an important role in project delivery by managing schedules, resource assignments, ticket workflows, project records, and administrative activities. Working closely with the Project Manager, technical teams, and compliance stakeholders, this individual will help maintain project momentum, improve operational visibility, and support successful client outcomes across cybersecurity and CMMC-related engagements.