Project Coordinator - Bilingual Spanish

ZipRecruiter; Houston (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Project Coordinator, where you'll play a crucial role in onboarding new customers for an innovative restaurant technology solution. This remote position offers a dynamic environment that encourages professional growth and continuous learning. You'll engage with clients, ensuring their satisfaction while managing multiple accounts. If you thrive in a fast-paced atmosphere and are passionate about technology and customer service, this opportunity is perfect for you. Be part of a team that values your contributions and supports your development in the eCommerce and SaaS industry.

Qualifications

• Fluent in English and Spanish with strong communication skills.
• Ability to manage multiple accounts and ensure customer satisfaction.

Responsibilities

• Manage onboarding of new customers and ensure proper setup.
• Educate customers on product features and maintain relationships.

Skills

Organizational Skills

Communication Skills

Bilingual (English and Spanish)

Time Management

Education

Basic understanding of software principles

Knowledge of restaurant operations

Job description

Job Description

Who We Are

HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com.

Job Overview

We are seeking friendly and motivated associates to help implement our restaurants' online ordering services. If you are looking for an innovative, fast-paced, fun environment that offers professional growth, apply to become a Project Coordinator at HungerRush supporting the Menufy product line and gain experience in a fast-growing industry (eCommerce/SAAS).

Our Project Coordinators manage all aspects of onboarding new customers, including the hand-off from the sales team through activation. Ideal candidates have strong organizational skills, the ability to manage their own time, and strong communication skills to educate customers on the Menufy powered by HungerRush software. This position requires someone who can adapt to a fast pace and dynamic working process. The role involves continuous learning about our partnerships, processes, and how our customers operate their businesses to ensure successful setup.

This is a remote role.

Essential Responsibilities and Duties

• Ensure proper setup and configurations for new customers
• Assess new customer needs, provide expertise and knowledge on product features, and discuss available options
• Maintain knowledge of competing offers
• Engage in ongoing education about our partnerships and processes
• Build productive and trusted relationships with all customers
• Ensure a high level of customer satisfaction throughout the setup process
• Gain and share industry experience with peers

Qualifications

• Fluent in English and Spanish
• Basic understanding of software principles and restaurant operations
• Strong communication (verbal and written) and interpersonal skills
• Strong organizational skills and ability to manage multiple accounts

Additional Information

This position is open to candidates authorized to work in the United States without sponsorship, now or in the future. Currently, HungerRush cannot support visa sponsorship for this position.

Disclaimer: This job description outlines the general nature and level of work expected. It is not exhaustive and may include additional duties as assigned.

HungerRush is an Equal Opportunity Employer and does not discriminate on any protected basis under applicable laws.