Project Coordinator [AQ-25643]

Aquent; Conshohocken (Montgomery County); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Aquent, in partnership with our client, seeks a detail-oriented operations professional to support promotional peer-to-peer medical education programs. You will manage speaker activities, contracts, and event delivery for virtual and in-person formats, ensuring compliance and quality across timelines and resources.

You will collaborate with field sales, marketing, and external vendors, develop operational reports, and contribute to process improvements and training materials, shaping impactful

Qualifications

• Minimum 1 year of experience in sales, training, education, operations, marketing, or related customer-facing function.
• Excellent planning and collaboration skills with the ability to manage multiple activities.
• Strong attention to detail and ability to follow comprehensive processes and policies.
• Ability to evaluate operational challenges and develop compliant solutions.
• Proficiency with Microsoft Office applications (Excel, Outlook, Word, PowerPoint).

Responsibilities

• Execute and support speaker and event operations, including speaker selection administration and contracting.
• Perform operational and quality reviews to ensure compliance with policies and standards.
• Serve as a resource for field sales, marketing, and vendors to resolve operational challenges.
• Develop and maintain operational reports and assets for speaker management and event evaluation.
• Collaborate with partners to test, implement, and roll out system enhancements and new functionalities.
• Identify opportunities for process improvement and assist in creating training materials and guidance.
• Act as a subject matter expert for designated processes and provide training.

Skills

Attention to detail

Planning and coordination

Communication and collaboration

Problem solving

Microsoft Office (Excel, Outlook, Word

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Are you ready to make a tangible impact on the future of healthcare education? We are seeking a dynamic and detail-oriented professional to join a collaborative team dedicated to transforming how vital medical information reaches healthcare providers. In this role, you will partner with Aquent and our client to support the seamless execution of educational programs that ultimately drive positive patient outcomes. This is an incredible opportunity to grow your technical operations skills, collaborate with cross-functional stakeholders, and play a pivotal role in a highly regulated, fast-paced industry.

About Our Client

Our client is a global biopharmaceutical pioneer committed to delivering innovative health solutions and trusted medical education. In partnership with Aquent, they are dedicated to fostering an inclusive, forward-thinking environment where talent can thrive. By joining this team, you will contribute to high-impact educational initiatives that empower healthcare professionals with the latest clinical insights, helping to shape the future of patient care.

Role Overview

This position is vital to the planning, execution, and continuous improvement of promotional peer-to-peer medical education programs. Working behind the scenes, you will master the technical and operational aspects of the business, collaborating across boundaries to support event timelines, resource development, and event execution. Whether programs are held virtually or in person, your operational expertise will ensure compliance, quality, and seamless delivery.

Key Responsibilities

• Execute and support a broad range of speaker and event operations, including speaker selection administration, utilization tracking, contracting, event setup, quality control, feedback collection, and event closeout.
• Perform operational and quality reviews to ensure all events, content, and system requirements align with established business processes, internal policies, industry standards, and regulatory compliance.
• Serve as a key operational resource for field sales, marketing, and external vendors, providing process expertise and resolving operational challenges.
• Develop and maintain operational reports, data, platforms, and assets that support speaker management and event evaluation.
• Collaborate with strategic partners and vendors to test, implement, and roll out system enhancements and new functionalities.
• Identify opportunities for innovation and process improvement to enhance operational efficiency, and contribute to the development of training materials and operational guidance.
• Act as a subject matter expert for designated processes, systems, or event types, providing guidance and training to stakeholders.

Required Qualifications

• Minimum of one (1) year of experience in sales, training, education, operations, marketing, or a related customer-facing or business support function.
• Strong attention to detail with a demonstrated ability to manage multiple operational activities accurately.
• Excellent planning, communication, facilitation, problem-solving, and collaboration skills.
• Ability to evaluate operational challenges, identify opportunities for process improvement, and develop compliant solutions.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.

Preferred Qualifications

• Bachelor's degree (BA/BS).
• Prior experience within the pharmaceutical industry.
• Experience with medical education implementation and execution.
• Strong project management and process improvement skills.
• Familiarity with digital platforms and web-based technologies.
• Experience collaborating with external vendors.
• Knowledge of pharmaceutical industry compliance, regulatory, and transparency standards.

Client Description

Aquent Studios is a global creative studio that delivers scale, speed and efficiency to the world's most recognized brands. We create the work that matters the most to them - work that has a real impact on their business. As an Aquent Studio team member, you'll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place!