Project Coordinator 1

Johnson Controls; Manchester (NH); On-site; USD 66,125,000 - 90,922,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account

Life Insurance

401(k) with company match

Disability insurance

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls is seeking an on-site Administrative/Accounts support role to help manage contract billing, scheduling, and AR/AP tasks. You will assist installation teams, prepare billings, and ensure accurate documentation for project costs and payments.

The role requires a high school diploma (associate degree preferred) and 2–3 years of related experience. Strong communication and organizational skills are essential, with proficiency in Word, Excel, ACCESS, and related tools.

Qualifications

• This is an On-site role.
• High school diploma or equivalent required, plus 2 to 3 years of related work experience.
• Strong interpersonal skills to communicate with internal and external clients.
• Ability to manage multiple projects and tasks with tact and persistence.
• Proficient in Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet applications.
• Ability to work independently with strong organizational and detail skills.

Responsibilities

• Assist installation contract business under supervision and support accounts receivable and billing processes.
• Update project/labor schedules as required by project owner.
• Run query reports and reconcile costs related to labor, materials, and expenses.
• Prepare and submit billings and related documentation.
• Support subcontract processes including ensuring safety docs, bonds, and lien waivers.
• Assist accounts receivable resolution and communicate with customers to ensure timely payment.

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What you will do

Under direct supervision, tracks and provides direct support for the installation contract business. Actively participates in accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue goals, billings, collections, and subcontract processing. Provides back up customer call handling, as needed. Provides administrative, day to day support in the operational areas.

How you will do it

• Answers any customer/subcontractors inquiries and resolves or escalates customer issues, as appropriate.
• Updates project/labor schedules as required by project owner.
• Runs query reports, researches and reconciles unaligned costs, such as labor hours, material purchases, expenses and other operations related transactions.
• Performs necessary cost transfers.
• Prepare and submit billings.
• Completes any additional documentation required for billing, i.e. certified payroll.
• Reconciliation of accounts payable exceptions as necessary.
• Assist installation teams as needed to reach revenue goals, which may include contacting vendors.
• Researches, resolves or escalates accounts receivable disputes as outlined in the escalation process.
• Works with Accounts Receivables contact to assist with resolution of A/R issues. Determines appropriate actions for timely resolution.
• If needed, will interact with Customer to resolve receivable issues.
• Processes invoice credits and rebills, as necessary.
• Proactively contacts customers ensure customer satisfaction and a commitment to pay.
• Maintains notes within appropriate systems.
• Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up-to-date.
• Support subcontract process including insuring all documentation has been provided to meet safety requirements and any bonds are received and lien wavers are provided per contract requirements.
• Assist COAs in resolution of issues.
• Provide additional operations administration support, as required.

What we look for

Required

• This is an On-site role.
• High school diploma or equivalent required, plus 2 to 3 years of related work experience, preferably within a technical work environment.
• Must have strong interpersonal skills to effectively communicate with both internal and external clients.
• Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
• Ability to prioritize work activities based upon financial impact to desired business goals.
• Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
• Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Preferred

• Associate's degree preferred.
• Experience and/or basic project accounting or costing principals is desired.

HIRING HOURLY RANGE: $23.08 - $31.73 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us .

Johnson Controls International plc. is an equal employment op