Project Coordinator 1

Johnson Controls, Inc.; Lake Angelus (MI); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Referral Bonuses

Company Vehicle (as applicable)

Job summary

Johnson Controls, Inc. is seeking an accounts support professional to assist in installation contract finance and billing activities. You will handle AR/AP, scheduling, billings, and collections while providing customer support and back-up call handling.

You will update schedules, run reports, and ensure accurate billing documentation. The role requires a high school diploma with 2–3 years of experience; associate degree preferred.

Qualifications

• High school diploma or equivalent; 2–3 years of related work experience.
• Strong interpersonal skills to communicate with internal and external clients.
• Ability to manage multiple projects and tasks with tact, cooperation and persistence.
• Ability to prioritize work based on financial impact to goals.
• Proficient with Word, Excel, Access, Desktop Publishing and internet applications.
• Ability to work independently with strong organization and attention to detail.
• Associate's degree is preferred.
• Experience in project accounting or costing is desired.

Responsibilities

• Under direct supervision, tracks and supports the installation contract business.
• Participates in accounts receivable/payable and financial activities (scheduling, revenue goals, billings, collections, subcontract processing).
• Provides back up customer call handling as needed.
• Provides administrative, day-to-day support in operational areas.
• Answers inquiries and escalates customer issues as appropriate.
• Updates project/labor schedules as required by project owner.
• Runs query reports, researches and reconciles costs (labor, material, expenses).
• Performs necessary cost transfers.
• Prepare and submit billings and related documentation (e.g., certified payroll).
• Reconciles accounts payable exceptions as necessary.
• Assist installation teams to reach revenue goals; may contact vendors.
• Resolves AR disputes as outlined; works with AR contact to resolve issues.
• Interacts with customers to resolve receivable issues if needed.
• Processes invoice credits and rebills.
• Proactively contacts customers to ensure satisfaction and payment.
• Maintains notes in appropriate systems.
• Updates customer account information for billing conditions, tax status, etc.
• Support subcontract process; ensure documentation and bonds/liens per contract.
• Assist COAs in resolution of issues.
• Provide additional operations administration support as required.

Skills

Interpersonal skills

Multitasking

Prioritization

Word

Excel

Access

Desktop Publishing

Internet applications

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Desktop Publishing

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What we will do

How you will do it

• Under direct supervision, tracks and provides direct support for the installation contract business.
• Actively participates in accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue goals, billings, collections, and subcontract processing.
• Provides back up customer call handling, as needed.
• Provides administrative, day to day support in the operational areas.
• Answers any customer/subcontractors inquiries and resolves or escalates customer issues, as appropriate.
• Updates project/labor schedules as required by project owner.
• Runs query reports, researches and reconciles unaligned costs, such as labor hours, material purchases, expenses and other operations related transactions.
• Performs necessary cost transfers.
• Prepare and submit billings.
• Completes any additional documentation required for billing, i.e. certified payroll.
• Reconciliation of accounts payable exceptions as necessary.
• Assist installation teams as needed to reach revenue goals, which may include contacting vendors.
• Researches, resolves or escalates accounts receivable disputes as outlined in the escalation process.
• Works with Accounts Receivables contact to assist with resolution of A/R issues.
• Determines appropriate actions for timely resolution.
• If needed, will interact with Customer to resolve receivable issues.
• Processes invoice credits and rebills, as necessary.
• Proactively contacts customers ensure customer satisfaction and a commitment to pay.
• Maintains notes within appropriate systems.
• Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up-to-date.
• Support subcontract process including insuring all documentation has been provided to meet safety requirements and any bonds are received and lien wavers are provided per contract requirements.
• Assist COAs in resolution of issues.
• Provide additional operations administration support, as required.

What we look for

• High school diploma or equivalent required, plus 2 to 3 years of related work experience, preferably within a technical work environment.
• Must have strong interpersonal skills to effectively communicate with both internal and external clients.
• Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
• Ability to prioritize work activities based upon financial impact to desired business goals.
• Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
• Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
• Preferred Associate's degree preferred.
• Experience and/or basic project accounting or costing principals is desired.

HIRING HOURLY RANGE: $23.07 - $34 hourly (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.