Client Services Coordinator

Johnson Controls; Merced (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Benefits package

Training opportunities

Collaborative team

Safety policy

Company vehicle

Scheduling support

Employee discounts

Job summary

Johnson Controls is seeking an Operations Administrative Support professional to assist Construction and Project Managers with coordination, documentation, and equipment orders for fire alarm, suppression, and sprinkler projects.

You will maintain project documentation, track statuses, and coordinate with customers and sales reps to ensure timely material delivery and accurate record-keeping while providing support across offices.

Qualifications

• Proficient in Microsoft Windows and Office suite.
• Valid driver's license with a clean driving record.
• High School diploma or equivalent.
• Ability to multi-task and meet deadlines.
• Excellent verbal and written communication.

Responsibilities

• Assist Construction Managers and Project Managers with coordination and documentation.
• Order equipment for install base projects and manage contracts.
• Track project status and report to managers.

Skills

MS Office

Communication skills

Project coordination

Multi-tasking

Valid driver's license

Education

High School diploma or equivalent

Tools

ACE

OASys

Job Cost Systems

Job description

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding internal resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle (as applicable), Tools, and Equipment to complete all jobs
• Providing Scheduling and management support
• JCI Employee discount programs (The Loop by Perk Spot)

Check us Out: A Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

What you will do

• assist the Construction Managers and Project Managers with coordination/ documentation, ordering of equipment for Install base projects including day-to-day general office duties as assigned for fire alarm, suppression and sprinkler.

How you will do it

• Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI Monitor status of small projects (fire alarm, suppression, sprinkler) Communicate with customers and sale reps as to when material and/or labor is required Ensure that required engineering is performed to meet customer expectations Coordinate with TIS supervisor and/or construction manager customer’s labor requirements Order equipment, ensure that customer receives material when needed Report to department managers project status Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc. Handling customer/ contract disputes as needed Coordinate delivery of equipment to the job site Coordinate delivery of close-out documents Creation of purchase orders for subcontractors Procurement and verification of project schedules Attend work in progress meetings Tracking of project RFI’s, change orders and other pertinent documentation Coordination/ Follow Ups with Sales Team regarding project bookings; releasing of jobs from COE/ Credit holds etc. Assist with Accounts Receivable (AR) Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team Contact customers when identified as necessary as part of DMS or for very simple reasons

What we look for

• Proficient in Microsoft Windows, Word, EXCEL, Power Point Knowledge of ACE, OASys, Job Cost Systems
• Valid driver's license with a good driving record
• High School diploma or equivalent
• Ability to multi-task and prioritize among assignments with a strong adherence to deadlines
• Excellent verbal and written communication skills
• Must be organized, detail oriented and self-motivating.
• Must Pass a pre-employment background check and drug screen
• Positive Attitude a must
• Punctual and Accountable
• Experience dealing with customers
• Preferred Associates Degree preferred at least a year of related experience
• Experience in a high-volume, customer service-oriented position Electrical/ Construction industry experience is helpful

HIRING HOURLY RANGE

$19 - $25 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.