Project Coordinator

Raftrxroofing; Troy (MI); On-site; Full time

Job summary

A construction company in Michigan is seeking a Project Coordinator to ensure constant communication between stakeholders for seamless execution of multi-trade projects. Responsibilities include managing the timeline and budget, coordinating with various teams, and ensuring customer satisfaction through all stages of the project. Ideal candidates will possess strong organizational skills and the ability to resolve conflicts effectively. This role is critical for achieving project goals and satisfying clients.

Qualifications

• Exceptional organizational skills to manage multiple projects simultaneously.
• Strong communication skills for professional interactions with stakeholders.
• Ability to resolve conflicts and ensure customer satisfaction.

Responsibilities

• Facilitate communication between stakeholders for seamless project execution.
• Schedule and manage all aspects of the project, ensuring work is completed on time and within budget.
• Monitor project progress and resolve issues as they arise.

Job description

Description

The Project Coordinator is responsible for facilitating constant, clear, and professional communication between all stakeholders to ensure seamless project execution. Manage multi-trade projects after the customer signs an agreement.

• Schedule and coordinate all aspects of the project, from start to finish, including all trades and scope of work
• Ensure all work is completed on time and within budget
• Monitor project progress and make adjustments as needed
• Communicate regularly with customers, contractors, team members, and insurance companies
• Resolve any issues or conflicts that arise during the project
• Ensure customer satisfaction is achieved
• Manage project documentation and records, including contracts, permits, warranties, invoices, and change orders
• Facilitate departmental communication between Estimating Team, Quality Team, Office Team, Project Managers, Homeowners, and others as necessary
• Obtain final Customer Review

Project Communication & Coordination

• Homeowners:
• Maintaining regular contact with homeowners regarding scheduling, project progress, material selections, and final reviews
• Guide homeowners through their final payment options. This involves clear communication regarding payment processing via secure online payment links or arranging in-person check pickups for convenience, ensuring exceptional customer service during the final transaction
• Estimating Team: Collaborating with the estimating team during project setup and addressing any scope changes or clarifications needed
• Quality Team: Coordinating with the quality team to ensure all work meets company standards and regulatory requirements
• Project Managers: Providing updates to and receiving direction from project managers regarding field operations
• Permitting Team: Liaising with the permitting team to track application status, manage document submissions, and ensure timely acquisition of all necessary permits for job completion.
• Other Interconnected Departments: Facilitating communication with the Office Team, contractors, suppliers, and any other personnel necessary for successful job completion