Project Coordinator

UG2; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

UG2 is seeking a Project Coordinator in San Jose, CA to support tenant-related administrative operations and ensure smooth day-to-day functions. You will handle rent collection, service request triage, and assist with lease-related reporting and events.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities with professionalism, strong communication, and a proactive approach to vendor coordination and documentation.

Qualifications

• At least 1 year of customer or tenant services experience.
• Strong written and verbal communication skills.
• Proficient with Excel, Word, PowerPoint.
• Organized, detail-oriented with ability to multitask and meet deadlines.
• Professional and proactive attitude.

Responsibilities

• Serve as primary contact for tenants on administrative matters.
• Coordinate rent collection and keep accurate payment records.
• Triage tenant service requests and assign appropriate personnel.
• Maintain service request logs and track resolutions.
• Assist with lease compliance reporting and documentation.
• Support vendor onboarding and monitor performance.
• Coordinate events and liaise with vendors and tenants.
• Provide general admin support to the property management team.

Skills

Customer service

Tenant services

Microsoft Office

Multitasking

Organization

Professionalism

Tools

Microsoft Office

Job description

The Project Coordinator is responsible for supporting tenant-related administrative operations to ensure smooth day-to-day functionality. This role focuses on rent collection, tenant service request triage, lease and compliance reporting, and assistance with coordinating special events. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities efficiently and professionally.

Key Responsibilities

• Serve as the primary point of contact for tenants regarding administrative matters.
• Coordinate and manage rent collection processes, ensuring accurate records and timely payments.
• Triage tenant service requests, prioritize issues based on urgency, and dispatch appropriate personnel or vendors.
• Maintain service request logs and assist in tracking resolution timelines.

Reporting & Documentation

• Assist in generating monthly reporting for lease compliance, rent payments, and tenant service metrics.
• Prepare and maintain accurate documentation, memos, and internal communications related to tenant activities and lease terms.
• Support in compiling reports for internal stakeholders and property management teams.

Vendor And Lease Administration

• Assist with onboarding new vendors related to tenant services and building operations.
• Help monitor and document vendor performance and ensure adherence to service-level agreements.

Event Coordination

• Assist with the coordination and logistics of special tenant events, including setup, communication, and scheduling.
• Liaise with vendors, internal teams, and tenants to ensure successful event execution.

General Administrative Support

• Provide day-to-day administrative support to the property or asset management team.
• Support internal operations such as billing coordination, invoice tracking, and compliance documentation.
• Perform other administrative duties as needed.

Qualifications

• Minimum of one (1) year of customer service or tenant services experience.
• Strong written and verbal communication skills.
• High proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure.
• Excellent organizational skills and attention to detail.
• Professional demeanor with a strong sense of accountability and initiative.