Project Coordinator

Singer Equipment Company; Paterson (NJ); Remote; USD 52,000 - 72,000; Full time

Job summary

Singer Equipment Company in Paterson, NJ is seeking a support team member for our Contract Sales group, focusing on post-sale duties including database administration, logistics, and setting up service calls for customers.

You will partner with Project Managers, ensure tasks stay on schedule, enter data accurately in systems, coordinate shipments, and assist with warranty and close-out documents.

Qualifications

• Must be able to manage multiple tasks in a fast-paced environment.
• Proficient with Microsoft Office suite (Word, Excel, Outlook).
• Strong communication and relationship-building skills with customers and vendors.
• Ability to work independently and as part of a team, with attention to detail.

Responsibilities

• Partner with Project Managers for successful execution of jobs.
• Ensure tasks are completed throughout the life of the project.
• Enter and upload documents and data accurately.
• Enter and track all equipment in Quickbase.
• Coordinate and track shipments and deliveries with warehouse staff.
• Arrange, schedule, and coordinate deliveries for all jobs and shipments.
• Handle damaged freight claims and coordinate third-party subcontractors as needed.
• Prepare close-out documents and warranty information for equipment.

Skills

Multi-tasking

Microsoft Office

Communication

Relationship building

Organizational skills

Customer service

Critical thinking

Problem solving

Independent worker

Team player

Tools

QuickBase

AutoQuotes

Prelude

Job description

OVERVIEW

Work as a support member of a Contract Sales team focusing on "after the sale," support including Database Administration, Logistics, and setting up service calls for customers.

ESSENTIAL FUNCTIONS

• Partner with and work alongside Project Managers for successful execution of jobs.
• Ensure job tasks are completed throughout the life of the project.
• Make sure all documents and data are appropriately entered and uploaded.
• Entering and Tracking all equipment in Quickbase
• Ensure project is on target to hit dates by tracking all equipment to intended destination.
• Tracking and Coordinating/Communicating Direct Ships to whoever is receiving it, meaning Customer, GC, Installer, , etc.
• Arrange, coordinate and schedule deliveries for all jobs and single shipments. Work closely with warehouse personnel to verify skid counts, weight, and truck scheduling.
• Handle any damaged freight claims for items.
• Schedule 3rd party subcontractors as needed
• Prepare all close out documents for jobs nearing completion.
• Prepare warranty information and serial #'s for all equipment supplied.
• Assist Customers with service issues during job Turnover
• Foster productive internal relationships with National Key Account teams and Project Managers
• Special projects as requested.

*The duties and responsibilities described are not necessarily an exhaustive list. Additional duties may be assigned to the employee as necessitated by business demands.

MINIMUN QUALIFICATIONS

• Attend Team meetings in person when asked (Office Location, Paterson, NJ).
• Ability to multi-task and work in a fast-paced environment.
• Proficient in Microsoft programs.
• Knowledge of AutoQuotes, Prelude, or QuickBase a plus.
• Ability to work independently with minimal supervision and as part of a team.
• Strong communication skills, both oral and written.
• Strong relationship building skills with customers, manufacturers, co-workers, and vendors.
• Exceptional organizational skills and strong attention to detail
• Excellent customer service attitude.
• Critical thinking and problem solving.