Project Coordinator

Rightsize Facility; Naperville (IL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

As a Project Coordinator, you will play a key role in ensuring customer service excellence by coordinating post-sale activities related to office furniture delivery and installation. This position requires excellent communication and organizational skills, along with a proactive approach to project management. Join a supportive team that values innovation and offers flexibility, growth opportunities, and a positive workplace culture.

Benefits

Summer hours

Hybrid work schedule

Free office snacks

Annual employee outings

Annual community service month and company donation matching

Qualifications

• 2+ years in a coordination, project support, or logistics-based role.
• Proactive and self-directed, managing projects independently.
• Familiarity with office furniture or commercial interiors preferred.

Responsibilities

• Schedule delivery and installation of furniture with client representatives.
• Initiate purchase orders and communicate status updates.
• Track shipments and manage punch lists and warranty claims.

Skills

Communication

Time Management

Organization

Problem Solving

Customer Service Mindset

Education

Associate degree in business, logistics, or a related field

Tools

ERP systems such as NetSuite

Job description

Project Coordinator

Summary of the Role:

As a Project Coordinator, you are responsible for a range of customer service activities aimed at ensuring sales orders are fulfilled in order to meet (and exceed!) client expectations. You will work alongside with our internal project team and departments, vendor partners and customer representatives to execute post-sale activities related to office furniture delivery and installation and related services. Great communication and organizational skills are the hallmark of a successful Project Coordinator.

Key Responsibilities:

• Schedule delivery and installation of furniture with client representatives and vendor service partners
• Initiate purchase orders for vendor services
• Communicate status of delivery and installation to internal project team and departments, vendor partners and client representatives
• Prepare Certificates of Insurance (CoI) for labor services
• Track shipments of material purchases to help determine scheduling dates and times
• Manage punch lists and warranty claims
• Coordinate access to buildings with property managers to support delivery and installation and related services
• Obtain freight quotes for shipping product locally, regionally and nationally
• Provide administrative support to the local office project team as needed
• Forecast risks and initiate contingency plans or alternate schedules.
• Audit project details early and follow up to resolve missing data before execution.
• Maintain a forecast of key milestones and update teams proactively.
• Initiate internal follow-ups across Sales, Design, and Vendors without waiting to be asked.
• Make informed field-level decisions during delivery or install conflicts and document outcomes.

Desired Qualifications:

• 2+ years in a coordination, project support, or logistics-based role, ideally client-facing.
• Strong communication and interpersonal skills, with a strong customer service mindset
• Exceptional time management, organization, and ability to anticipate deadlines.
• Proactive and self-directed, with the ability to manage projects independently and collaborate across teams.
• Experience with ERP systems such as NetSuite is a plus.
• Familiarity with office furniture or commercial interiors is preferred.
• Associate degree in business, logistics, or a related field is preferred.
• Analytical mindset with sound judgment and a solutions-first approach to problems.
• Ability to identify risks early and take initiative to resolve or escalate.
• Confident decision-maker, capable of managing competing demands.

Additional Perks!

• Summer hours
• Hybrid work schedule
• Free office snacks
• Annual employee outings
• Annual community service month and company donation matching

Why You Will Love Working Here:

We are more than just a company; we are a community that values innovation, growth, and giving back. Here’s what you can look forward to:

• Rapid Career Growth: Be part of a company growing at lightning speed with endless opportunities for advancement.
• Flexibility and Balance: Enjoy a hybrid work schedule and summer hours.
• Culture That Cares: Bond with your team at a myriad of annual outings, including baseball games, bbq's and more!
• Making a Difference: Join us during our annual community service month and double your impact with company donation matching.