PROJECT COORDINATOR

Wilson Lumber Company; Huntsville (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Wilson Lumber Company in Huntsville, AL seeks a Project Coordinator to be the primary customer-facing member of the project delivery team. You will coordinate schedules, deliveries, and field issues, ensuring smooth progress across all project phases and clear communication with clients and internal teams.

The role requires a high school diploma or equivalent with 1+ year in related roles; construction/building materials experience is a strong plus.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 1+ years of experience in project coordination, customer service, or a related field preferred.
• Experience in construction, building materials, or supply chain is a strong plus.

Responsibilities

• Lead project kickoff communication with customers, establishing project contacts and workflow processes.
• Serve as the primary customer-facing contact for daily project coordination and issue resolution.
• Maintain consistent communication with General Contractors, superintendents, vendors, and internal teams throughout the project lifecycle.
• Provide timely project updates regarding schedules, deliveries, material availability, and change orders.
• Coordinate with internal logistics teams and vendor partners to align deliveries with site readiness and installation schedules.
• Closeout & documentation support including punch lists, closeout packages, and pay applications.

Skills

Organizational skills

Project coordination

Verbal communication

Written communication

Customer focus

Multitasking

Attention to detail

Initiative

Reliability

Team collaboration

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Office Suite

Microsoft Teams

SharePoint

BisTrack

Wilson Works

Job description

Role Summary:The Project Coordinator is the primary customer-facing role within the commercial project delivery team. Working across all phases of the Project Delivery Workflow, the Coordinator owns the day to day coordination of the project — managing client communication, tracking construction schedules and deliveries, resolving field issues, and ensuring every project reaches a clean closeout. This role works directly with the Project Manager, Account Analyst, and Sales to keep projects moving through all five milestone gates.Scope of the Position:The Project Coordinator will be located at the Huntsville, AL site. This position requires < 15% travel to job sites and customer locations.Responsibilities:Responsibilities expected of this position include, but are not limited to, the following:Project Coordination & Customer CommunicationLead project kickoff communication with customers, establishing project contacts, communication expectations, and workflow processesServe as the primary customer-facing contact for daily project coordination and issue resolutionMaintain consistent communication with General Contractors, superintendents, vendors, and internal teams throughout the project lifecycleProvide timely project updates regarding schedules, deliveries, material availability, and change ordersScheduling & Delivery CoordinationRequest, review, distribute, and maintain construction schedules for all assigned projectsContinuously track project sequencing and proactively communicate schedule changes impacting deliveries or operationsCoordinate with internal logistics teams and vendor partners to align deliveries with site readiness and installation schedulesAssist with shipment breakouts, delivery sequencing, and field coordination effortsProject Documentation & Systems ManagementMaintain accurate and current project information within Teams, BisTrack, SharePoint, and Wilson WorksTrack purchase orders, order acknowledgments, delivery statuses, and project milestonesUpdate delivery methods, review dates, and sequencing details as construction schedules evolveEnsure all project documentation is organized, accurate, and accessible to internal stakeholdersChange Order & Issue Resolution ManagementManage the change order process from initiation through communication and documentationCoordinate with Project Managers regarding approval requirements and customer communicationTrack scope changes and notify the Account Analyst of any impacts to contract value or billingResolve customer concerns proactively while escalating critical issues appropriatelyCloseout & Financial SupportCoordinate punch list completion with field teams and superintendentsCompile and distribute complete project closeout documentation packagesConfirm billing discrepancies, delivery variances, and documentation issues are resolved prior to final closeoutSupport the Account Analyst with pay application documentation, lien waivers, and administrative project support as neededContinuous ImprovementIdentify opportunities to improve project workflows, communication processes, and operational efficiencySupport departmental initiatives focused on scalability, customer experience, and continuous improvementContribute positively to team development and collaborative problem-solving effortsPosition Qualifications:Core CompetenciesStrong organizational and project coordination skillsExceptional verbal and written communication abilitiesCustomer-focused mindset with strong relationship-building skillsAbility to prioritize and manage multiple active projects simultaneouslyStrong attention to detail and follow-throughDemonstrates initiative, accountability, and reliability with minimal supervisionAbility to remain composed and solution-oriented in fast-paced environmentsTechnical SkillsProficient with Microsoft Office SuiteExperience with Microsoft Teams, SharePoint, BisTrack, and Wilson Works preferredAbility to learn and navigate construction scheduling and project management systemsProfessional CharacteristicsWell-developed team skills and unquestioned integritySound judgment and decision-making abilities consistent with company policies and standardsStrong problem-solving skills with the ability to proactively identify and resolve issuesEducation and Experience:High school diploma or equivalent required; associate's or bachelor's degree preferred.1+ years of experience in project coordination, customer service, or a related field preferred.Experience in construction, building materials, or supply chain is a strong plus.Physical Requirements:Sit, Stand, frequently.Adapt to various environments including production and job site settings.You will be expected to follow any other job-related instructions and perform other job-related duties requested by management.