Project Coordinator

CSL USA Inc.; Franksville (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

CSL USA Inc. in Wisconsin is seeking a Project Coordinator to support new customer manufacturing projects from order receipt through final shipment, including probiotic blends, custom formulations, and finished-product packaging.

The role coordinates activities between customers and internal departments, maintains project documentation, tracks timelines and deliverables, and helps keep projects on schedule and aligned with customer requirements.

Qualifications

• Associate or bachelor's degree in Business, Operations, Supply Chain, Food Science, Biology, or related field.
• 1–3 years of experience in project coordination or related function.
• Strong organizational, written and verbal communication skills.
• Proficiency with Microsoft Office and ERP systems.
• Ability to work collaboratively with multiple departments and meet deadlines.

Responsibilities

• Coordinate new customer projects from purchase order through final shipment.
• Maintain project timelines, milestones, task lists, and deliverables.
• Track project progress and follow up on outstanding tasks and deadlines.
• Identify delays or missing information and communicate with relevant teams.
• Schedule meetings, document action items, and follow up on open items.

Skills

Organizational skills

Attention to detail

Communication skills

Time management

Education

Associate/Bachelor's degree in Business/Operations/Supply Chain/ Food Science/ Biology

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

ERP systems

Job description

Reports to: Senior Project and Analytics Manager

Date Approved: 10/09/2026

Date Revised: 10/09/2026

GENERAL PURPOSE OF JOB

CSL USA, part of Sacco System, is seeking an organized, detail-oriented, and proactive Project Coordinator to support the execution of new customer manufacturing projects from order receipt through final shipment. This position will primarily support new probiotic blends, custom formulations, and finished-product manufacturing, including encapsulation, bottling, and packaging.

The Project Coordinator will help coordinate activities between customers and internal departments, maintain project documentation, track timelines and deliverables, and follow up on outstanding items to help ensure projects progress according to schedule and customer requirements. The ideal candidate is highly organized, communicates effectively, and can manage multiple priorities while working collaboratively across departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned.

Project Coordination & Tracking

• Assist with coordinating new customer projects from purchase order through final shipment.
• Maintain project timelines, milestones, task lists, and deliverables.
• Track project progress and follow up on outstanding tasks and deadlines.
• Identify potential delays or missing information and communicate concerns to the appropriate team members.
• Maintain project trackers and provide routine status updates.
• Support the coordination of multiple projects and help maintain priorities.

Cross-Functional Coordination

• Coordinate project activities across Sales, R&D, Quality, Regulatory, Procurement, Planning, Operations, and Customer Service.
• Follow up with departments regarding assigned tasks, required information, and project deadlines.
• Assist Production Planning and Operations with coordinating manufacturing schedules and readiness activities.
• Follow up with Procurement on the availability of ingredients, materials, packaging, and other required components.
• Schedule project meetings, prepare meeting notes, document action items, and follow up on open items.
• Communicate project updates and outstanding needs to relevant departments.

Product Development & Documentation

• Assist with collecting, organizing, and maintaining product specifications and project documentation.
• Coordinate the review and approval of formulations, bills of materials (BOMs), manufacturing instructions, and packaging requirements.
• Track required materials, documentation, and approvals to support production readiness.
• Assist with new product setup and the preparation of manufacturing documentation.
• Support the transfer of new products and formulations into commercial manufacturing.
• Maintain accurate project records and ensure documentation is readily available to the appropriate teams.

Customer Coordination & Communication

• Provide routine project updates regarding timelines, outstanding information, and upcoming milestones.
• Coordinate the collection of customer requirements, technical information, specifications, and approvals.
• Follow up on outstanding customer questions, documents, and decisions.
• Communicate changes or potential delays to the appropriate internal team members.
• Escalate customer concerns or project issues to the Project Manager or appropriate department leader.

Process Support & Continuous Improvement

• Assist with maintaining project management tools, templates, checklists, and reporting.
• Identify recurring coordination challenges and communicate opportunities for improvement.
• Help maintain consistent project tracking and documentation practices.
• Support efforts to improve communication, organization, and project execution.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Associate degree or bachelor's degree in Business, Operations, Supply Chain, Food Science, Biology, or a related field; equivalent relevant experience may be considered.
• 1–3 years of experience in project coordination, administrative support, manufacturing, customer service, or a related function.
• Strong organizational skills and attention to detail.
• Ability to track multiple projects, deadlines, and competing priorities.
• Good written and verbal communication skills.
• Ability to work collaboratively with multiple departments and follow up on assigned tasks.
• Strong follow-through, problem-solving, and time management skills.
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to learn project tracking systems, ERP systems, and manufacturing processes.

Preferred Qualifications

• Experience in manufacturing, food ingredients, dietary supplements, probiotics, nutraceuticals, pharmaceuticals, or contract manufacturing.
• Familiarity with product specifications, ingredients, packaging components, BOMs, and manufacturing documentation.
• Exposure to new product introductions or product development processes.
• Familiarity with ERP systems and manufacturing planning processes.
• Basic knowledge of GMP, food safety, or quality management systems.