Project Coordinator

THE MAREK GROUP; Eden Prairie (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Triptych is seeking a detail-oriented project coordinator to support the customer success team with onboarding, scheduling, and documentation, while ensuring timely delivery and client satisfaction. You will liaise with internal stakeholders, facilitate meetings, track requirements, and help maintain project activity logs.

Strong written/verbal communication and multi-tasking are essential. A bachelor's degree and 1–3 years in project coordination or related fields are preferred; proficiency

Qualifications

• Requires a Bachelor’s Degree and/or one to three years of related experience; or a combination of education and experience.
• 1+ years in project management or related field.
• Technical background, with understanding or experience in software development preferred.
• Highly organized, with strong attention to detail. Able to maintain quality and prioritize tasks under pressure with competing deadlines.
• Demonstrated ability to work independently and as part of a larger team and proactively offer solutions.
• Strong written and verbal communication skills with the ability to interpret complex issues and translate them simply and concisely.
• High level of dependability, follow through, and integrity.
• Excellent time and task management skills.
• Proficient in Microsoft Word, Excel and Power Point.

Responsibilities

• Support the customer success team in project management efforts, with a focus on project onboarding, moving schedules, resource allocation and documentation.
• Drive status updates and effectively gather internal requirements to ensure timely delivery.
• Facilitate internal and external project meetings, prepare agendas, take notes and communicate actions.
• Ensure onboarding requirements are met, keep projects organized and processes followed.
• Collaborate with departments to develop solutions that meet project goals and client rules.
• Document project activities, deliverables and timelines.
• Coordinate resources with the support of the Resource Manager.
• Engage with team members to ensure tasks are completed on time and within scope.
• Assist with quality assurance efforts
• Maintain proficiency in products and backend configuration through sprint reviews and training.
• Manage multiple priorities and day-to-day relationships with Triptych Enablement platform via clear communications.
• Develop and maintain core competencies to adapt to new technologies and products.

Skills

Project coordination

Communication skills

Time management

Attention to detail

Independent worker

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

What You’ll Be Doing

Triptych is a sales content management and channel marketing enablement platform. Our clients offer their reps and channel partners a single platform to customize, order, and provide feedback on sales materials. This position is a growth opportunity that demands a detail-oriented individual with strong attention to detail and multitasking skills. This position focuses on the daily coordination of projects and includes direct contact with internal stakeholders and clients. This role is accountable for accuracy, adherence to deadlines and customer satisfaction in relation to project delivery.

WE’D BE JAZZED IF YOU HAVE SOME OF THE FOLLOWING TRAITS

• Drive and high energy, combined with a commitment to accountability and integrity.
• Adaptability is a key asset for excelling in our fast-paced, ever-changing work environment.

Responsibilities

• Support the customer success team in project management efforts, with a focus on project onboarding, moving schedules, resource allocation and documentation.
• Strong ability to close communication gaps, drive status updates, and efficiently gather internal requirements to ensure timely delivery.
• Facilitate internal and external project meetings, prepare agendas, take detailed notes and communicate action items using approved channels.
• Ensure all project onboarding requirements are met, project is well-organized and internal processes are followed.
• Collaborate with various departments to develop solutions that meet project goals and comply with client business rules.
• Assist in documenting project activities, deliverables and timelines.
• Coordinate resources with support of the Resource Manager.
• Actively engage and connect with team members to ensure project tasks are completed on time, to scope. Manage changes, report and elevate to management as needed.
• Assist with quality assurance efforts
• Maintain proficiency in our products, technologies and backend configuration through sprint reviews, documentation and training.
• Managing multiple priorities.
• Manage the day-to-day relationship with our Triptych Enablement platform through clear and concise phone and email communications.
• Develop and maintain a broad background in core competencies to ensure the ability to adapt to and quickly learn the best way to service new technologies and products.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Experience

Requires a Bachelor’s Degree and/or one to three years of related experience; or a combination of education and experience.

• 1+ years in project management, account management or related field.
• Proven working experience as a project coordinator.
• Technical background, with understanding or experience in software development preferred.
• Highly organized, with strong attention to detail. Able to maintain quality and prioritize tasks under pressure with competing deadlines.
• Demonstrated ability to work independently and as part of a larger team and proactively offer solutions.
• Strong written and verbal communication skills with the ability to interpret complex issues and translate them simply and concisely.
• High level of dependability, follow through, and integrity.
• Excellent time and task management skills.
• Proficient in Microsoft Word, Excel and Power Point.

Preferred Qualifications

• Quality Process Improvement
• Third Party Vendor Management
• Change Management
• Agile Methodology