Project Coordinator

Mindlance; City of Rochester (NY); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

A national recruiting company is seeking a candidate for a role requiring customer service and telecom experience. This position involves processing move, add, change requests and managing tasks within the OSS. The ideal candidate should have a high school diploma and be comfortable in a flexible, deadline-oriented environment. This role is based in Rochester, New York, and offers an opportunity to collaborate with leading employers across the country.

Formación

• 1-3 years of customer service experience with a minimum of telecom experience.
• Must be comfortable working in an accountable and deadline-oriented environment.
• High school diploma required.
• Process MAC (move, add, change) requests and cancel orders in OSS.
• Manage tasks within OSS.
• Able to work in a deadline-driven, flexible-hours environment.

Responsabilidades

• Process simple move, add change requests (MAC).
• Complete cancellation of orders in the OSS.
• Manage tasks within OSS.
• Maintain flexible working hours in a deadline-driven environment.

Conocimientos

Proficient MS suite of products

Customer service experience

Telecom experience

Educación

High school diploma

Herramientas

OSS

Descripción del empleo

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Skills:

• Proficient MS suite of products;
• 1-3 years of customer service experience with Minimal of telecom experience
• Education: High school diploma
• Process simple move, add change requests (MAC) Complete cancelation of orders in the OSS
• Manage tasks within OSS
• Must be comfortable working in an accountable and deadline oriented environment and maintain flexible working hours

Additional Information