OSS & MAC Coordinator — Customer-Driven Operations

Mindlance, Inc.; City of Rochester (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

A national recruiting company is seeking a candidate for a role requiring customer service and telecom experience. This position involves processing move, add, change requests and managing tasks within the OSS. The ideal candidate should have a high school diploma and be comfortable in a flexible, deadline-oriented environment. This role is based in Rochester, New York, and offers an opportunity to collaborate with leading employers across the country.

Qualifications

• 1-3 years of customer service experience with a minimum of telecom experience.
• Must be comfortable working in an accountable and deadline-oriented environment.

Responsibilities

• Process simple move, add change requests (MAC).
• Complete cancellation of orders in the OSS.
• Manage tasks within OSS.

Skills

Proficient MS suite of products

Customer service experience

Telecom experience

Education

High school diploma

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Skills:

• Proficient MS suite of products;
• 1-3 years of customer service experience with Minimal of telecom experience
• Education: High school diploma
• Process simple move, add change requests (MAC) Complete cancelation of orders in the OSS
• Manage tasks within OSS
• Must be comfortable working in an accountable and deadline oriented environment and maintain flexible working hours

Additional Information

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