Project Coordinator

REPLAY SURFACING LLLP; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Job summary

Replay Surfacing LLLP is seeking a Project Coordinator to plan and manage daily and weekly work schedules, coordinating crews across multiple projects and ensuring clear job details and customer requirements. This role serves as the main scheduling contact and supports project progression.

You will track progress, resolve issues, and assist management with reporting as the company scales. On-site work in Charlotte, NC is expected with competitive compensation and opportunities for advancement.

Qualifications

• Experience coordinating crews and schedules.
• Strong organizational and communication skills.
• Ability to track multiple projects and deadlines.

Responsibilities

• Plan and manage daily and weekly work schedules.
• Coordinate crews across multiple projects and locations.
• Ensure teams have clear information regarding locations, start times, scope of works, and customer requirements.
• Respond to weather, project delays, customer requirements, or crew availability.
• Help ensure labour and resources are used efficiently.
• Communicate schedule changes quickly and clearly to relevant teams.
• Support projects from scheduling through to completion.
• Review upcoming jobs to ensure required information is in place before dispatch.
• Coordinate between customers, crews and management to keep work moving.
• Track status of active and upcoming projects.
• Identify potential scheduling or operational issues before they become larger problems.
• Follow up on outstanding items required to complete or close out projects.
• Help maintain consistent operational standards across jobs.
• Keep project, scheduling and operational records accurate and up to date.
• Maintain daily and weekly schedules.
• Track job progress, completion and outstanding actions.
• Assist with operational reports and performance tracking.
• Ensure relevant project information and documentation is collected from crews.

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off

Key Responsibilities

Crew & Schedule Coordination

• Assist with planning and managing the daily and weekly work schedule.
• Coordinate crews across multiple projects and locations.
• Ensure teams have clear information regarding job locations, start times, scope of works and customer requirements.
• Respond to changes caused by weather, project delays, customer requirements or crew availability.
• Help ensure labour and resources are being used efficiently.
• Communicate schedule changes quickly and clearly to the relevant teams.

Project Coordination

• Support projects from scheduling through to completion.
• Review upcoming jobs to make sure the required information is in place before crews are dispatched.
• Coordinate between customers, crews and management to keep work moving.
• Track the status of active and upcoming projects.
• Identify potential scheduling or operational issues before they become larger problems.
• Follow up on outstanding items required to complete or close out projects.
• Help maintain consistent operational standards across jobs.

Customer Communication

• Act as a point of contact for customers regarding scheduling and project updates.
• Confirm job dates and communicate any changes or delays.
• Provide professional and timely updates throughout the project.
• Help resolve routine customer questions and operational issues.
• Escalate significant customer or project concerns to management when required.
• Support a customer experience that reflects positively on Replay Surfacing.

Administration & Reporting

• Keep project, scheduling and operational records accurate and up to date.
• Maintain daily and weekly schedules.
• Track job progress, completion and outstanding actions.
• Assist with operational reports and performance tracking.
• Ensure relevant project information and documentation is collected from crews.
• Support management with information needed for planning and decision-making.

Help improve administrative processes as the company grows.