Project Coordinator

CCi Voice; Bethel (CT); Hybrid; USD 55,000 - 65,000; Full time

Job summary

CCi Voice in Bethel, CT is seeking a highly organized Project Coordinator to keep customer installation projects on track. The role is full-time with a partially remote arrangement, serving as the hub for coordinating internal teams and customers.

You’ll manage multiple projects, maintain schedules, lead status meetings, and ensure consistent updates and follow-up to prevent delays. Ideal for someone who enjoys checklists and accountability across teams.

Qualifications

• Experience coordinating projects or managing schedules.
• Strong organizational and time-management skills.
• Comfortable leading customer and internal project meetings.
• Experience with Microsoft Office and Microsoft Teams.
• Experience with project management tools such as Microsoft Project, Monday.com, Asana, ClickUp, Smartsheet, or similar.
• Experience in telecommunications, IT, managed services, construction, security systems, or other installation-based businesses is helpful but not required.

Responsibilities

• Coordinate multiple installation projects from kickoff through completion.
• Create and maintain project schedules and Gantt charts.
• Schedule and lead project status meetings.
• Keep customers informed with regular updates.
• Follow up when customer information or decisions are needed.
• Coordinate communication between sales, engineering, technicians, programmers, vendors, and customers.
• Maintain action-item lists and ensure tasks are completed on time.
• Own the “next action” for every project with owner, due date, and follow-up.
• Identify potential delays early and resolve them before impacting the customer.
• Help improve internal project management processes and documentation.

Skills

Project coordination

Scheduling

Office software

Meetings facilitation

Tools

Microsoft Office

Microsoft Teams

Microsoft Project

Monday.com

Asana

ClickUp

Smartsheet

Job description

Location: Partially Remote (2-3 days/week) with onsite being in Bethel, Connecticut

Full-Time Position

Help Keep Great Projects Moving

CCi Voice is looking for a highly organized Project Coordinator to help keep customer installation projects on track.

This is a full-time role for someone who genuinely enjoys organizing people, tracking details, following up on outstanding items, and making sure nothing falls through the cracks.

You don’t need decades of executive experience—we’re looking for someone who enjoys being the hub that keeps projects moving and everyone communicating.

This position is ideal for someone who:

• Enjoys part-time consulting or contract work.
• May already provide project coordination services to other companies.
• Wants a flexible schedule while helping a growing technology company improve its customer experience.
• Loves checklists, schedules, follow-up, and keeping everyone accountable.

What You’ll Do

You’ll become the primary coordinator for larger customer installations, helping our customers and internal team stay organized throughout each project.

Responsibilities include:

• Coordinate multiple installation projects from kickoff through completion.
• Create and maintain project schedules and Gantt charts.
• Schedule and lead project status meetings.
• Keep customers informed with regular updates.
• Follow up when customer information or decisions are needed.
• Coordinate communication between sales, engineering, technicians, programmers, vendors, and customers.
• Maintain action-item lists and ensure assigned tasks are completed on time.
• Own the “next action” for every project by making sure each task has one owner, one due date, and consistent follow-up until it is complete.
• Identify potential delays early and help resolve them before they impact the customer.
• Help improve our internal project management processes and documentation.

What We’re Looking For

We’re much more interested in your organizational skills than your job title.

You might be a great fit if you have experience as a:

• Project Administrator
• Project Manager
• Operations Coordinator
• Administrative Manager
• Office Manager with project responsibilities

Formal project management certifications are welcomed but are not required.

The ideal candidate is someone who naturally:

• Follows up consistently.
• Enjoys organizing people and projects.
• Notices when something has been forgotten.
• Is comfortable reminding others of deadlines and commitments.
• Can manage several projects at once without becoming overwhelmed.

Qualifications

• Previous experience coordinating projects or managing schedules.
• Strong organizational and time-management skills.
• Comfortable leading customer and internal project meetings.
• Experience with Microsoft Office and Microsoft Teams.
• Experience with project management tools such as Microsoft Project, Monday.com, Asana, ClickUp, Smartsheet, or similar.

Experience in telecommunications, IT, managed services, construction, security systems, or other installation-based businesses is helpful but not required.

About CCi Voice

CCi Voice provides business phone systems, networking, Wi-Fi, video surveillance, access control, and related technology solutions for businesses, schools, municipalities, healthcare organizations, and nonprofits throughout the Northeast.

We’re known for delivering excellent customer service and reliable technology solutions. We’re looking for someone who can help ensure every project receives the same level of organization and communication that our customers expect.

Compensation

Compensation is based on experience, with a target of $55,000-$65,000 annual + many benefits.