Project Coordinator

EverStaff; Bedford Heights (OH); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

EverStaff, LLC is seeking a Project Coordinator in the Bedford Heights area to support customer relationships through standard reporting and ensuring work orders are current.

You will handle first-level escalations from technicians, prepare quotes, and document job details. Strong communication with General Contractors, customers, and field staff is essential.

A degree or equivalent experience is preferred, along with proficiency in Microsoft Office and construction take-offs from blueprints.

Qualifications

• Experience in project management and strong analytical thinking.
• Deadline- and detail-oriented with leadership qualities.
• Bachelor’s or Associate degree or equivalent training/experience.

Responsibilities

• Prepare standard reports and maintain customer work orders.
• Handle first-level escalations from technicians.
• Submit quotes and work orders within agreed timelines.
• Perform construction take-offs from blueprints.
• Update ETA and status of work orders daily.
• Communicate with General Contractors, customers, and field techs.

Skills

Project management

Analytical thinking

Deadline oriented

Leadership

Education

Bachelor’s degree

Associate degree

Equivalent training

Tools

Outlook

Excel

Great Plains

Job description

EverStaff is seeking a Project Coordinator for our client in the Bedford, OH area! You will be responsible for building upon the relationship with the customer by preparing standard reporting for the customer and following up to make sure all work orders are current and in good standing. You will handle first-level escalations from the technicians for technical support and pricing negotiations. Good documentation and communication are imperative.

Responsibilities

• Ability to work with Microsoft Office applications - Outlook, Excel, Great Plains.
• Responsible for answering incoming calls, using proper phone etiquette, and assuring calls are properly terminated.
• Prepare and submit quotes and work` orders to customers and technicians within the agreed-upon timeframe.
• Able to perform a construction take-off from blueprints.
• Ensure all work orders are properly documented with job details answering the questions of Who, What, Where, When, and Why.
• Responsible for updating the work order ETA’s and ensuring they are current and accurate.
• Will contact technicians/customers on a daily basis to obtain current job status.
• Communicate effectively through verbal and written communication to General Contractors, Customers, and Field Technicians and to Internal Departments regarding the status of the work orders.
• Ability to resolve work order/project issues quickly and efficiently and communicates not only the problem but also a resolution to all required parties.
• If unable to find an acceptable solution will escal$ to the Project Manager.

Qualifications

• Previous experience in project managementStrong analysis and critical thinking skillsDeadline and detail-orientedStrong leadership qualitiesBachelor’s degree, Associate degree or equivalent two-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.

Salary Range: $60,000-$65,000

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).