Project Administrator

hillerexternal; New Castle (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

The Hiller Companies, LLC is seeking a Project Administrator to support project managers and branch leaders, ensuring projects stay on track and meet quality standards. The role involves day-to-day office operations and serving as the interface between team members and customers.

Responsibilities include handling calls, booking work in accounting/timekeeping systems, supporting branch leaders with change orders, insurance certificates, and billing tasks, with opportunities to grow in a

Qualifications

• High School Diploma/GED required. Some college preferred.
• 2 years’ administrative or customer support experience is required.
• Experience supporting installation and/or service in the fire/life safety industry is preferred.
• Strong time management and organizational skills.
• High degree of accuracy and attention to detail.
• Great customer service skills.
• Ability to work independently or as part of a team.
• Clear and concise oral and written communication skills.

Responsibilities

• Answer incoming phone calls.
• Book awarded work assignments in the accounting and timekeeping systems.
• Assist branch leaders in all administrative functions and processes including change orders, close-out documents and schedule confirmation.
• Coordinate project insurance by assessing insurance requirements and requesting certificates of insurance.
• Organize and implement formulated policies and procedures.
• Provide billing support to the accounting team.
• Assist with the daily responsibilities of the administrative department.
• Provide administrative support to the Branch Manager and Operations Manager.
• Other duties as assigned.

Skills

Time management

Organizational skills

Attention to detail

Customer service

MS Office Suite

Communication skills

Independence / teamwork

Education

High School Diploma / GED

Some college

Tools

MS Office Suite

Job description

The Hiller Companies, LLC has an immediate opening forProject Administrator. If you are a dedicated professional with a passion for fire protection and safety,

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: The Project Administrator works closely with the project managers and other branch leaders to ensure that projects and service assignments stay on track and meet quality standards. They are involved in the day-to-day operations of the office and serve as an interface between team members and customers.

Key Responsibilities:

• Answer incoming phone calls.
• Book awarded work assignments in the accounting and timekeeping systems.
• Assistbranch leaders in all administrative functions and processesincluding change orders, close-out documents and schedule confirmation.
• Coordinate project insurance by assessing insurance requirements and requesting certificates of insurance.
• Organize and implement formulated policies and procedures.
• Provide billing support to the accounting team.
• Assistwith the daily responsibilities of the administrative department.
• Provide administrative support to the Branch Manager and Operations Manager.
• Other duties as assigned.

What we are looking for:

• High School Diploma/GED required. Some college preferred.
• 2years’ administrativeor customer supportexperienceisrequired.
• Experience supporting installation and/or service inthe fire/life safety industry is preferred.
• Strong time management and organizational skills.
• High degree of accuracy and attention to detail.
• Great customer service skills.
• Ability to work independently or as part of a team.
• Clear and concise oral and written communication skills.
• Proficiency with MS Office Suite, especially Excel and Word.
• Overall PC Proficiency with the ability to learn and master work specific programs.
• Strong organizational and time management skills with the ability to prioritize tasks and ensure accurate completion of assigned work.

Physical Requirements:

• Must be able to sit for long periods of time
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers,filing cabinets, and fax machines
• Must be able to perform some repetitive motions while using a computer
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.