Project Administrative Associate IV - Training & Data QA

Winnebago County, Wisconsin; Wisconsin; On-site; USD 26,000 - 37,000; Full time

Job summary

Winnebago County Courthouse seeks an Administrative Associate IV - Project in the Child Support department. This role trains new Administrative Associate II staff, conducts QA on data entry, and ensures compliance with state and federal timelines for processing applications.

You will supervise front desk procedures, assist with scanning, run reports, and develop procedures with management while maintaining confidentiality and high-quality customer service.

Qualifications

• High school diploma required.
• Associate’s degree preferred in legal studies, social services, human services, public administration, or a similar field of study.
• Ability to obtain and maintain access to Federal Tax Information (FTI).

Responsibilities

• Trains Administrative Associate II staff and provides feedback.
• Coordinates scanning of confidential documents into imaging database.
• Runs reports and analyzes data to ensure policy compliance.
• Develops, updates, and maintains front desk and imaging processes with management.

Skills

Training delivery

Quality assurance

Policy compliance

Data entry

Customer service

Front desk operations

Scanning documents

Reporting and analytics

Communication

Time management

Education

High school diploma

Associate’s degree preferred

Job description

Winnebago County Courthouse seeks an Administrative Associate IV - Project in the Child Support department. This role trains new Administrative Associate II staff, conducts QA on data entry, and ensures compliance with state and federal timelines for processing applications.

You will supervise front desk procedures, assist with scanning, run reports, and develop procedures with management while maintaining confidentiality and high-quality customer service.