Programmer Analyst II

Austin Telco Federal Credit Union; Austin (TX); On-site; USD 84,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) with company match

Volunteer opportunities

Mission-driven culture

Job summary

Austin Telco Federal Credit Union seeks a Programmer Analyst II to develop and support critical technology systems, focusing on PowerOn and Symitar integrations. You will troubleshoot complex issues and maintain reliable system performance.

The role involves core system administration, development, and collaboration with cross-functional teams, with on-call duties and month-end processing. Location: Austin, TX. Salary range includes a $2,500 sign-on bonus.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field or equivalent experience
• 3–5 years of software development experience
• Proficiency in PowerOn and HTML/CSS/JavaScript
• Strong understanding of SDLC methodologies (waterfall or agile)
• Strong organizational, analytical, written, and verbal communication skills
• Ability to multitask, follow through, and meet deadlines, including off-hours for month-end QE
• Ability to work nights, weekends, and off-hours as needed for month-end and system processing

Responsibilities

• Maintain, troubleshoot, and configure the Symitar system for availability
• Develop, modify, and maintain Symitar core banking apps and utilities (SymXchange API, PowerOn, PowerFrame Docs/MicroApps, OpCon)
• Identify inefficiencies and optimize core performance
• Administer and support automation, teller capture systems, and Symitar applications
• Provide Tier 1 and 2 support for Symitar and other critical apps
• Escalate complex issues and develop corrective actions, including custom programs
• Collaborate with vendors to implement software and troubleshoot issues
• Review code for QA and ensure SDLC alignment
• Maintain technical and procedural documentation
• Mentor junior staff and work cross-functionally on initiatives
• Provide on-call support as needed
• Complete AML/BSA compliance training

Skills

PowerOn

HTML/CSS/JS

SDLC knowledge

Strong communication

Team collaboration

Education

Bachelor’s degree in CS/Engineering or related

Tools

Symitar

PowerOn API

SQL

C#

Java

OpCon

Job description

Description

Programmer Analyst II | Location: 11149 Research Blvd, Austin, TX, 78759| Schedule: Monday- Friday 7:30am-4:00pm | Salary Range: $83,900-$102,400 | SIGN-ON BONUS: $2,500 | FLSA Status: Exempt

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. We’re looking for a Programmer Analyst II with strong PowerOn programming expertise to develop and support critical technology systems, troubleshoot complex technical issues, and maintain reliable and efficient system performance. If you enjoy solving problems and collaborating with others to support technology solutions, come grow with us and make a difference every day!

What You'll Do

Core System Administration & Development

• Maintain, troubleshoot, and configure the Symitar system to ensure availability for members, end-users, and critical service providers.
• Develop, modify, and maintain Symitar core banking applications and utility programs, including SymXchange API, PowerOn, PowerFrame Docs/MicroApps, and OpCon.
• Identify system inefficiencies and implement improvements to optimize core performance and related services.
• Administer and support automation, optical, teller capture systems, SymConnect/SymXchange operations, and Symitar front/back-end applications.

Technical Support & Issue Resolution

• Provide Tier 1 and Tier 2 support for Symitar and other critical applications through the help desk.
• Serve as an escalation point for complex application support needs.
• Identify problems and determine corrective actions, including developing custom programs when appropriate.
• Collaborate with vendors to implement new software, troubleshoot issues, and support organizational initiatives.

Quality Assurance & Documentation

• Review code for quality assurance and ensure development aligns with SDLC methodologies, programming principles, and best practices.
• Maintain accurate technical and procedural documentation for supported systems and applications.

Collaboration & Leadership

• Provide mentorship and training to junior-level staff.
• Work cross-functionally with internal teams to support system needs and project initiatives.
• Participate in required AML/BSA compliance training.
• Provide on-call support as necessary.

Employees must perform the essential duties of this position in a manner that consistently demonstrates Austin Telco’s mission and values of Respect, Empathy, Service, Integrity, and Cooperation.

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience
• Three to five years of experience with software development
• Proficiency in PowerOn and HTML/CSS3/JavaScript
• Strong understanding of SDLC methodologies (waterfall or agile)
• Strong organizational, analytical, written, and verbal communication skills
• Ability to multitask, follow through, and meet aggressive deadlines
• Ability to work nights, weekends, and off-hours as needed for month-end, quarter-end, and system processing
• Strong interpersonal skills and ability to work effectively on cross-functional teams
• Requirement to work nights, weekends, and/or off-hours, with minimal supervision. Month-end (ME) and quarter-end (QE) processing, including statement generation and reports, updates, etc., will require a flexible work schedule.

Preferred Experience

• Working knowledge of SQL, C#, Java, or other programming languages
• Knowledge of operating systems
• Knowledge of relational database management systems
• Prior experience with credit union operations (IT, Accounting, Member Services, Operations, Lending, Audit, Marketing, Fraud, Collections, day-end/month-end/year-end)
• Experience supporting Symitar-related systems, automation tools, or teller capture systems
• Experience collaborating with vendors on software implementation or troubleshooting

Why You'll Love Working Here

We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
• Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
• Retirement Plans: 401(k) with company match and a pension plan
• Community Engagement: Volunteer opportunities and credit union-sponsored events
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation

Additional Requirements

• Good credit standing (verified prior to interview)
• Successful background check and drug screening upon offer

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.