Programmer / Core Systems Technician: Harahan

Luminate; Harahan (LA); Hybride; USD 65 000 - 85 000; Plein temps

Résumé du poste

Jefferson Parish Employees Federal Credit Union is seeking a mid-level Symitar Programmer / Core Systems Technician to support and enhance the Jack Henry Symitar core processing environment and related business applications.

You will focus on PowerOn development, reporting, integrations, system administration, and operational support, collaborating with IT, operations, lending, and accounting teams to improve efficiency, compliance, and member service through reliable technology solutions.

Qualifications

• 3–5 years hands-on experience with Jack Henry Symitar or Silver Lake.
• Strong PowerOn programming and development experience.
• Working knowledge of Symitar modules (deposits, loans, accounting, member services).
• Experience with RepGen, batch processing, and system jobs.
• Understanding of Credit Union or financial institution operations.
• Strong analytical, troubleshooting, and problem-solving skills.

Responsabilités

• Develop and maintain Symitar reports using PowerOn, RepGen, and SQL-based tools.
• Support data extracts, audits, and regulatory reporting requirements.
• Maintain and support the Jack Henry Symitar core processing system.

Connaissances

PowerOn programming

Symitar experience

RepGen

SQL

Data reporting

System administration

Technical support

Documentation

On‑site work

Formation

Associate/Bachelor’s IT or related

Outils

SymXchange

Symform

Web services / APIs

Windows 10/11

MS Office 365

Description du poste

Programmer / Core Systems Technician

Jefferson Parish Employees Federal Credit Union is seeking a skilled Symitar Programmer / Core Systems Technician to support and enhance our Jack Henry Symitar core processing environment and related business applications. This mid-level role focuses on PowerOn development, reporting, integrations, system administration, and operational support. The ideal candidate combines strong technical expertise with a commitment to improving efficiency, compliance, and member service through reliable and innovative technology solutions.

Key Responsibilities:

Reporting & Data Management

• Develop and maintain Symitar reports using PowerOn, RepGen, and SQL-based tools
• Support data extracts, audits, and regulatory reporting requirements
• Ensure data integrity and accuracy across systems

Symitar Core System Support

• Maintain and support the Jack Henry Symitar core processing system
• Perform system configuration, parameter maintenance, and operational setup
• Monitor system performance and resolve production issues in a timely manner
• Support daily, monthly, and year-end processing tasks

Programming & PowerOn Development

• Develop, modify, and maintain PowerOn programs and scripts
• Create and maintain custom reports, batch jobs, and automation processes
• Troubleshoot and optimize existing PowerOn code for performance and accuracy
• Assist with Symitar upgrades, releases, and testing efforts

Integrations & Third-Party Support

• Assist with file transfers, job scheduling, and troubleshooting data exchange issues
• Work with vendors and internal teams to implement enhancements or new services
• Build and maintain connections between Symitar and third-party platforms (using SymXchange, Symform, web services).

Security, Compliance & Documentation

• Follow security best practices and internal controls related to core systems
• Assist with audits, exams, and documentation requests
• Maintain technical documentation, procedures, and change logs

Collaboration & Support

• Work closely with IT staff, operations, lending, and accounting teams
• Provide technical guidance and problem resolution for system-related issues
• Participate in on‑call rotation or after‑hours support as required
• Effectively communicate technical and non-technical information to diverse audiences
• Provide first‑line (and above) technical support to employees, members, and vendors by resolving system-related issues, answering technical questions, and documenting support activities through ticketing systems.

Education & Experience

Required Qualifications:

• 3–5 years of hands‑on experience with Jack Henry Symitar or Silver Lake
• Strong experience with PowerOn programming and development
• Working knowledge of Symitar modules (deposits, loans, accounting, member services)
• Experience with RepGen, batch processing, and system jobs
• Understanding of Credit Union or financial institution operations
• Strong analytical, troubleshooting, and problem‑solving skills
• Ability to manage multiple priorities and meet deadlines
• Must be a team player and willing to assist where needed.
• Must participate in reciprocal cross training.
• Must work onsite and have reliable transportation to periodically visit local branches
• Ability to periodically work after hours or weekends to minimize business downtime.
• Must be familiar with industry specifics tools such as image and software deployment, remote management and monitoring, endpoint management, Windows and 3rd party patch management.
• Experience in Windows 10, Windows 11, PC Hardware Troubleshooting, Microsoft Office and Microsoft Outlook. MS Office 365 Administrator experience required
• Excellent troubleshooting and analytical/problem solving skills.
• Must be organized with ability to prioritize.
• Ability to work and communicate effectively with JPEFCU
• Ability to understand technical documentation and specifications related to computer systems.
• Ability to work varied work schedule including evenings, weekends and
• Must be able to lift a minimum of 25 lbs
• Required to frequently walk, sit, talk and hear.
• Required to use hands to handle, feel or operate objects, tools or controls; and reach with hands and arms

Preferred Qualifications

• Experience in a Credit Union environment

• Familiarity with Symitar Quest, SQL, APIs, or scripting
• Experience supporting Symitar upgrades and conversions
• Knowledge of financial institution compliance and regulatory requirements
• Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• Experience with additional Jack Henry products/modules, preferred.

• Familiarity with cloud technologies and automation platforms, preferred.